06 Sep
|
Coindcx
|
Mumbai
The CoinDCX Journey: Building the Future of Finance
At CoinDCX, our mission is clear - to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance. As India’s first crypto unicorn valued at $2.45B, we are reshaping the financial ecosystem by building safe, transparent, and scalable products that power adoption at scale. We believe that change starts together. It begins with bold ideas, relentless execution and people who want to build what’s next. If you’re driven by purpose and thrive in environments where your work defines the next chapter of an industry, you’ll feel right at home here.
About The Role
This isn’t a typical Operations role. As a Business Operations Analyst, you will be at the backbone of CoinDCX’s financial engine — ensuring that every deposit, withdrawal, reconciliation, and operational workflow runs with precision and integrity. You will operate at the intersection of Payments, Risk, Finance, and Product — building systems that scale safely in a high-growth, regulated workplace.
Your work will directly influence user trust, financial accuracy, and operational excellence across millions of transactions.
What You’ll Do
Drive Payment Operations Excellence
Own end-to-end processing of deposits, withdrawals, and refunds with high accuracy and SLA adherence
Monitor transaction flows across banks and payment gateways to ensure seamless user experience
Proactively identify and resolve payment bottlenecks before they escalate
Build Strong Reconciliation & Control Systems
Perform daily reconciliations across bank statements, gateways, and internal ledgers
Investigate discrepancies and drive resolution within defined SLAs
Maintain structured audit trails and reconciliation trackers to ensure financial accuracy
Strengthen Risk & Compliance Processes
Support document onboarding and verification workflows
Ensure strict adherence to SOPs, regulatory standards, and internal controls
Maintain audit-r
📌 Senior Analyst (Mumbai)
🏢 Coindcx
📍 Mumbai