Bizinso is looking for a highly organized and client-focused Key Account Manager to manage post-sales activities, customer relationships, project coordination, and ongoing client success initiatives.

The ideal candidate should have 3–4 years of experience in handling enterprise clients, managing software implementation coordination, and ensuring smooth communication between clients and internal delivery teams.

This Key Account Manager role is perfect for professionals who enjoy client interaction, account growth, delivery coordination, and long-term relationship management in a fast-growing technology company.

Key Responsibilities

Client Relationship Management

Act as the primary point of contact for assigned client accounts
Build solid long-term relationships with stakeholders and decision-makers
Conduct regular client meetings, follow-ups, governance calls, and status reviews
Ensure high client satisfaction through proactive communication and ownership

Post-Sales Account Management

Manage complete post-sales engagement lifecycle
Coordinate project onboarding,



requirement discussions, and implementation planning
Ensure smooth transition from sales to delivery teams
Track project progress, dependencies, timelines, and risks

Project Coordination & Delivery Alignment

Work closely with business analysts, developers, designers, QA teams, and management
Ensure deliverables are aligned with agreed scope and expectations
Follow up on action items, blockers, and escalations
Maintain project trackers, MOMs, reports, and governance documentation

Client Success & Retention

Identify opportunities for account growth, upselling, and cross-selling
Understand client business challenges and suggest relevant solutions
Ensure renewals, ongoing engagement continuity, and relationship strengthening
Support long-term strategic partnerships with clients

Reporting & Communication

Prepare weekly/monthly project status reports
Maintain clear documentation of discussions, requir

📌 Key Account Manager (Mumbai)
🏢 Bizinso
📍 Mumbai