About the Company

The Distribution Manager (HO) will be responsible for driving excellence in Authorized Stockist (AS) management, distribution governance, policy implementation, digital transformation, customer engagement, and process improvement initiatives. The role will work closely with Sales, IT, Finance, Customer Service, and field teams to enhance distributor experience, improve compliance, strengthen operational efficiency, and support business growth.

About the Role

The Distribution Manager (HO) will be responsible for driving excellence in Authorized Stockist (AS) management, distribution governance, policy implementation, digital transformation, customer engagement, and process improvement initiatives.
Responsibilities

Authorized Stockist (AS) Management & Governance
Drive implementation and compliance of all Authorized Stockist and Sales Operations policies.
Manage AS selection, appointment, onboarding, and rationalization processes.
Monitor and manage critical, watch-list, and TBD stockists through structured interventions.
Ensure implementation of: AS Back-up Pool,



AS Rationalization
Other Sales Operations initiatives
Identify policy implementation gaps and collaborate with sales teams to address exceptions.
AS Performance Management
Design, review, and administer the AS Scorecard framework.
Define qualifying criteria, scoring parameters, and performance benchmarks.
Conduct periodic scorecard reviews with divisions.
Validate scorecard achievements and facilitate quarterly reward and recognition payouts.
Provide actionable insights to AS partners for continuous improvement.
Distributor Experience & Relationship Management
Strengthen engagement and relationships with AS partners across the country.
Organize and drive Inner Circle Meets and other engagement forums at HO.
Gather feedback from AS partners and drive service improvements.
Manage grievance resolution mechanisms and ensure timely closure of distributor concerns.
Improve overall AS satisfac

📌 Distribution Manager (Mumbai)
🏢 Peoplestrong
📍 Mumbai