Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy advantages, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly experienced Senior MongoDB Atlas Platform Support Engineer to provide enterprise grade operational and technical support for MongoDB Atlas in cloud native environments. This role is responsible for end to end L1-L3 production support, day 2 operational excellence, performance and availability optimization, and close collaboration with application teams, platform engineering, and cloud service providers.

The ideal candidate is a MongoDB Atlas subject matter expert with solid cloud,



automation, and database fundamentals, capable of supporting mission critical systems in a 24×7 enterprise production environment.

Primary Responsibilities

Provide L1 / L2 / L3 production support for MongoDB Atlas clusters, including incident response, root cause analysis, and resolution
Own day 2 operations, including cluster health monitoring, capacity planning, scaling, backups, restores, upgrades, and maintenance coordination
Troubleshoot and resolve complex performance, stability, and availability issues related to queries, indexing strategies, replication, sharding, and client connectivity
Configure, manage, and support Atlas networking and security, including Private Endpoints, IP access controls, encryption, IAM, and compliance requirements
Partner with application teams to support onboarding, migrations, production readiness, and ongoing optimization
Collaborate with MongoDB vend

📌 Principal Data Engineer (Chennai)
🏢 Optum India
📍 Chennai