Role: Inside Sales Executive - AI SaaS (Professional Chatterbox Wanted ? - Someone who loves connecting with people and knows how to sell .)

Location: Hyderabad, India - in office

Experience: 1 to 3 years

Type: Full-time, Paid

About StepsAI

StepsAI helps businesses turn customer conversations into sales, leads, bookings, and resolved support requests.

Our AI agents work across websites, Shopify stores, Instagram, WhatsApp, Messenger, and other customer channels.

They can answer questions, recommend products, capture leads, book meetings, track orders, handle support, and automate follow-ups 24/7.

We already have customers booking demos with us.

Now we are looking for someone who can take those opportunities and help turn them into successful customers.

The Role

We are looking for an energetic and customer-focused Inside Sales Executive who can run product demos, understand customer needs, follow up with prospects, close deals, and help new customers get started with StepsAI.

This is not primarily a cold-calling role.

You will mostly work with customers and businesses that have already shown interest in StepsAI or booked a demo.

You will own the journey from:

Demo → Follow-up → Close → Onboarding → Go Live

You will work closely with the founders and product team and learn how an early-stage AI SaaS company sells and grows.

What You'll Do

Run product demos

- Take scheduled demos with potential customers.
- Research the business before the call.
- Understand what the customer is trying to improve.
- Identify where StepsAI can help.
- Show relevant product use cases instead of giving the same demo to everyone.
- Explain StepsAI in simple business terms.

Typical use cases may include:
- Helping ecommerce customers choose products.
- Capturing website leads.
- Booking appointments or meetings.
- Handling customer support.
- Automating Instagram, WhatsApp, and website conversations.
- Following up with customers automatically.

Follow up and close customers
- Follow up with prospects after demos.
- Answer questions and handle basic objections.
- Explain pricing and plans.
- Keep opportunities moving forward.
- Coordinate additional demos when required.
- Ask for the sale and close customers.
- Maintain clean records of demos, follow-ups, and customer status.





Help customers get startedYour responsibility does not completely end once the customer says yes. You will also help new customers through their initial onboarding.

This may include

- Understanding their first use case.
- Helping them add their website or business information.
- Guiding them through initial configuration.
- Coordinating integrations with our product team where needed.
- Helping them test StepsAI.
- Making sure they successfully go live.

The goal is to help customers see value as quickly as possible. What We’re Looking ForYou may be a positive fit if you:
- Have 0–2 years of experience in sales, business development, customer success, or another customer-facing role.
- Communicate confidently in English.
- Are comfortable speaking with business owners and decision-makers.
- Can understand what a customer needs before trying to sell.
- Are confident giving presentations or product demos.
- Are comfortable asking customers to make a decision.
- Follow up consistently and do not let opportunities disappear.
- Are organized and responsible.
- Learn software products quickly.
- Are interested in AI, SaaS, startups, or technology.
- Are comfortable working in a fast-moving startup environment.

Strong fresh graduates with excellent communication skills are also welcome to apply. Bonus PointsIt is a plus if you have experience with:
- B2B SaaS.
- AI products.
- Shopify or ecommerce.
- CRM software.
- Customer support tools.
- WhatsApp or social media tools.
- Inside sales.
- Product demos.
- Customer onboarding.

Experience is helpful, but we care more about your ability to learn, communicate, sell, and take ownership. What We Don’t WantThis role may not be a valuable fit if you:
- Are uncomfortable speaking with customers.
- Prefer only sending emails or messages instead of getting on calls.
- Avoid asking customers to buy.
- Need someone to remind you to follow up.




- Prefer highly repetitive work with very fixed responsibilities.
- Are not comfortable learning new technology.

We are looking for someone proactive who enjoys talking to customers and solving problems. What Success Looks LikeYou will be measured on outcomes such as:
- Number of demos completed.
- Demo-to-trial conversion.
- Demo-to-paid conversion.
- Follow-up speed and consistency.
- Number of customers closed.
- Onboarding completion rate.
- Time taken for customers to go live.
- Customer activation after onboarding.

The goal is not just to conduct demos. The goal is to turn interested businesses into active StepsAI customers.

What You’ll Get

- Qualified demos and interested prospects to work with.
- Direct exposure to the founders.
- Hands-on experience selling an AI SaaS product.
- Opportunity to learn sales, customer success, onboarding, and SaaS growth.
- Close interaction with the product and engineering teams.
- A chance to help build the sales process from an early stage.
- Fast career growth based on performance.

Strong performers can grow into roles such as: Senior Inside Sales Executive → Account Executive → Sales Manager

What a Typical Customer Journey Looks LikeA business books a demo with StepsAI.

You research their company and understand what they do.

During the demo, you discover where they are losing customers or spending too much time manually handling conversations.

You show them how StepsAI can help.

You follow up after the call.

You answer their questions.

You close the customer.

Then you help them get StepsAI live and make sure they successfully start using it.

If you enjoy talking to customers, understanding businesses, selling technology, and taking ownership, we would love to hear from you.

Interview ProcessOur interview process will be practical.

You may be given a short overview of StepsAI and asked to conduct a mock product demo.

We will mainly look at:

- How clearly you communicate.
- How you ask questions.
- How you understand customer needs.
- How confidently you explain value.
- How you handle objections.
- How you approach closing.
- How quickly you learn.

You do not need to know everything about SaaS sales before joining.
- You need to be curious, confident, coachable, and willing to learn.

📌 Junior Inside Sales Executive (Hyderabad)
🏢 Steps AI
📍 Hyderabad