Job Description

Main responsibilities

Provide Team Leadership

Manage the team’s recruitments, objectives setting, appraisal and performance review.
Create an workplace oriented to trust, open communication, creative thinking, and cohesive team effort.
Motivate and inspire team members by setting a good example (role model).
Help develop team members; help resolve dysfunctional behavior.
Strive for team consensus and win-win situation.
Ensure discussions and decisions lead toward conclusion.
Maintain healthy group dynamics.
Ensure that the team members are equipped and trained effectively to participate in the team.
Encourage creativity, risk-taking, and constant improvement.
Coach the team towards increased quality, performance, and innovation.
Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

Build Roadmap for Short-term to Long-term.
Coordinate with internal and external stakeholder as necessary.
Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.





Coordinate Team Logistics

Ensure deliverables are prepared in line with the requirements.
Help keep the team focused and on track.
Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

Analyze status reporting of team activities against the program plan or schedule.
Keep the Head of department and section informed of task accomplishment, issues, and status.
Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
Escalate issues which cannot be resolved within the team.
Provide guidance to the team based on management direction.

Business - Delivery management

Reach agreement on plans for projects and services provided by the team.
Lead design, implementation, and

📌 Senior IT Team Manager (Mumbai)
🏢 Crédit Agricole CIB
📍 Mumbai