Sr. Customer Service Executive (Mumbai)

Sr. Customer Service Executive (Mumbai)

06 Sep
|
Tata Communications
|
Mumbai

06 Sep

Tata Communications

Mumbai

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Recent World of Communications

Broad outline of the Role

Operational role responsible for Collections.

Minimum Qualifications & Experience

Graduate in accounting or finance
8-10 years of relevant experience

Other Knowledge & Skills

Basic accounting procedures, fair knowledge of Excel, Outlook

Key Responsibilities

Maintain customer accounts and ensure collections as per the due date
Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
Track payments, TDS Collections, RFP based customers, PSU and Enterprise accounts, reconcile processed payments.
Analyse accounts
Ensure that no accounts get into PDD or higher buckets above 90 days.

📌 Sr. Customer Service Executive (Mumbai)
🏢 Tata Communications
📍 Mumbai

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