Job Family:
GIC Process (India)

Travel Required:
None

Clearance Required:
None
What You Will Do:
Lead a team of AML/TMS investigators on the floor, manage daily work allocation, queue prioritization, shift adherence, productivity tracking, and real-time support for operational issues
Oversee end-to-end transaction monitoring alert reviews, including customer profile assessment, transactional behavior analysis, red-flag identification, adverse media review, sanctions/PEP checks, and escalation decisioning
Support analysts on complex financial crime scenarios such as structuring, layering, rapid fund movement, unusual transaction velocity, high-risk jurisdiction exposure, mule activity, fraud-linked activity, and suspicious source/destination of funds.
Review investigation narratives, evidence packs, and escalation rationale to ensure suspicious activity is documented clearly and supports SAR/STR filing decisions where required.
Perform sample reviews, identify documentation gaps, validate alert disposition decisions, support calibration sessions,



and drive corrective coaching based on QA and client feedback.
Prepare and publish daily/weekly MIS covering volumes, productivity, SLA/TAT, quality, aging, escalations, attendance, staffing, and key risk themes for supervisor/client review.
Act as the first point of contact for operational escalations, floor clarifications, process queries, and high-risk cases, ensuring timely updates to Supervisors, QA, Training, and client stakeholders.
Conduct daily huddles, case walkthroughs, feedback discussions, refresher sessions, nesting support, and performance improvement plans to build analyst capability and consistency.

What You Will Need:
Minimum 8+ years of overall experience in AML, Financial Crime Compliance, Transaction Monitoring, KYC/CDD/EDD, fraud risk, payments, banking operations, fintech, crypto compliance, or BFSI/BPO financial crime operations.
Currently operating in a Team Lead role or equivalent, managing an on

📌 Team Lead (Chennai)
🏢 Guidehouse
📍 Chennai