JOB TITLE:

Team Lead – Valuations Quality Control (QC)

JOB CODE:

REPORTS TO:

Associate Director

DIRECT REPORTS:

None

SHIFT TIMINGs:

Night Shift (7pm – 4am)

POSITION TYPE:

Full-Time

LOCATION:

Chennai

DESCRIPTION:

The Team Lead – Valuations Quality Control is responsible for leading a team of Quality Control Analysts who audit completed residential Appraisal Reports and Broker Price Opinions (BPOs). This role ensures that all valuation reports meet client requirements, investor guidelines, regulatory standards, and internal quality expectations before delivery.
The Team Lead is accountable for maintaining quality, productivity, turnaround times, and team performance while fostering continuous improvement through coaching, training, and process optimization.
This role will require the Team Lead to contribute to production. Hence, the resource needs to be open to contribute towards production goals and team management.

RESPONSIBILITIES:

Team Leadership
Lead, coach, and mentor a team of QC Analysts.




Monitor daily workload and allocate assignments based on priorities and capacity.
Conduct regular one-on-one meetings and performance reviews.
Provide constructive feedback and create development plans for team members.
Promote a culture of accountability, collaboration, and continuous improvement.
Assist with hiring, onboarding, and training recent team members.
Quality Assurance
Ensure completed Appraisal Reports and Broker Price Opinions are audited accurately using established QC checklists.
Verify compliance with:
Client-specific guidelines
USPAP requirements
Agency and investor requirements (FNMA, Freddie Mac, FHA, VA, etc., as applicable)
Internal quality standards
Review escalated or complex valuation reports.
Ensure all required corrections are communicated clearly to appraisers or production teams.
Monitor recurring quality issues and recommend corrective actions.
Operational Management
Track daily production, turnaround times, and service level agreeme

📌 Valuations Quality Control (Chennai)
🏢 Consolidated Analytics
📍 Chennai