Position Summary
The Data Analyst, Customer Operations will support data-driven decision-making across Revvity's Order Fulfillment, Supply Chain, Logistics, and Customer Care functions. This role will collect, analyze, and visualize operational data to improve service levels, fulfillment performance, and customer satisfaction — contributing directly to Revvity's mission of delivering innovative solutions that accelerate human health.
This is an excellent prospect for an early-career analyst to grow within a global life sciences and diagnostics company.
Key Responsibilities
? Data Analysis & Reporting
Collect, clean, validate, and analyze data from multiple business systems including SAP ECC / S/4HANA and other enterprise sources.
Support the creation and maintenance of operational dashboards and reports using Power BI or Tableau.
Monitor key metrics across supply chain, order fulfillment, inventory, and customer service.
Identify trends, anomalies, and opportunities for process improvement.
Prepare regular reports and presentations for business stakeholders across Revvity's global operations.
⚙️ Business Process Support
Assist in documenting and mapping order fulfillment and supply chain processes aligned with Revvity's operational standards.
Support process improvement initiatives across Customer Care, Logistics, Manufacturing, and Procurement.
Participate in root cause analysis and help identify corrective actions.
?️ Systems & Data Management
Maintain data accuracy across reporting systems and databases.
Support SAP data extraction, validation, and reporting activities.
Assist in maintaining analytical tools, data models, and reporting structures.
? Cross-Functional Collaboration
Work closely with Planning, Procurement, Logistics, Customer Service, and Manufacturing teams across Revvity's global network.
Support ongoing transformation and digitalization projects aligned with Revvity's strategic priorities.
Participate in stakeholder meetings and prov
📌 Associate Data Analyst (Thane)
🏢 Revvity
📍 Thane