* Handle domestic and international flight reservations and ticketing.
* Search and compare flight schedules, fares, and availability.
* Issue, reissue, modify, and cancel flight tickets as per customer
requirements.
* Handle ticket refunds, cancellations, and schedule changes.
* Coordinate with airlines, travel partners, and customers for booking-related
queries.
* Provide accurate information on fares, baggage allowances, travel rules, and
ticket conditions.
* Manage last-minute bookings and travel changes efficiently.
* Maintain booking records and ensure all ticketing documentation is accurate.
* Follow up on pending bookings, payments, refunds, and confirmations.
* Ensure compliance with company travel policies and airline guidelines.
* Provide excellent customer service and resolve booking-related issues
promptly.
📌 Manager - Flight Ticketing & Visa (India)
🏢 Essar
📍 India