Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the up-to-date internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
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Order Management Analyst
The primary responsibility is ownership of the close/won process, ensuring that all orders are processed accurately, efficiently, and in compliance with the current compensation plan and methodology. This role will also support deal strategy shaping, SOX remediation, and billing processes.
What You'll Do:
Service Order Processing and Deal Tracking:
Close/won service orders in CPQ,
ensuring accuracy & completion of all required fields and calculation methodology for EAB (estimated annual bookings).
Auto-Renewal opportunities: Ownership of all auto-renewals, ensuring that the quote & totals align with the current contract terms.
Non-Standard deals: Manual ownership of opportunity level fields and billing completion & assist in automating all non-standard opportunity types.
Cut-Off analysis: Analyze contract dates, signature dates, and close/won dates to ensure every contract has correct revenue recognition.
Automation Tool Management:
Daily testing to ensure that new automation tools and systems are working as intended (Commissionable Events, LogiSense billing)
Collaborate with internal teams to troubleshoot and resolve any issues related to automation tools.
Billing Error Mitigation
Support billing team in analyzing SO’s to ensure billing terms are accurately captured in Netsuite / Logisense.
SOX Deficiency Remediation:
Ensur
📌 Order Management Analyst (Pune)
🏢 Fastly
📍 Pune