Key Responsibilities:

- Provide leadership and strategic direction to a multidisciplinary team, fostering collaboration and driving performance excellence across service desks, remote support, end-user computing, networking, and change management.

- Define, manage, and oversee the successful implementation of IT infrastructure projects, ensuring adherence to scope, timelines, and budgets.

- Establish and monitor key performance indicators (KPIs) for the team, driving continuous improvement and delivering exceptional service quality.

- Collaborate with internal stakeholders and global teams to ensure alignment of IT operations with business objectives and compliance with organizational policies.

- Manage escalations, risks, and issues effectively to minimize impact on IT operations and projects.

- Drive the adoption of industry best practices and creative solutions to enhance infrastructure reliability, efficiency, and scalability.

- Act as a liaison between technical teams and senior management, providing regular project updates and insights.

- Support the professional growth of team members through coaching, mentoring, and performance management.

📌 Infrastructure Project Manager (Bengaluru)
🏢 TalentOla
📍 Bengaluru