Key Responsibilities
Leadership & Talent Management
Lead, mentor, and develop Managers, Assistant Managers, and extended payroll teams across regions
Build a strong leadership bench and ensure succession planning across geographies
Drive strategic hiring to build a high-performing, scalable, and diverse team
Foster a culture of accountability, collaboration, and continuous learning

Global Payroll Delivery Oversight
Provide strategic oversight for end-to-end payroll delivery across UK, Europe, APAC, US, and LATAM
Ensure adherence to SLAs, KPIs, compliance standards, and client expectations
Drive standardization of payroll processes, governance frameworks, and service delivery models globally
Act as a second-level escalation point for complex and high-impact payroll issues

Transition & Global Mobility Coordination
Partner closely with Transition and Implementation teams to ensure seamless onboarding of current clients and processes
Ensure all transition milestones are met and projected go-live timelines are achieved
Oversee risk identification, mitigation planning,



and post-go-live stabilization
Drive knowledge transfer, process documentation, and operational readiness

Stakeholder & Client Engagement
Engage with senior client stakeholders across regions, acting as a trusted advisor on payroll delivery
Drive client satisfaction through proactive communication, governance, and service excellence
Manage complex escalations and lead resolution with a structured, solution-driven approach
Collaborate with cross-functional teams including Tax, Advisory, HR, Finance, and Technology within BDO

Compliance, Risk & Governance
Ensure adherence to multi-country statutory, regulatory, and tax compliance requirements
Oversee audits, compliance reviews, and governance frameworks across regions
Ensure audit readiness, documentation standards, and risk mitigation practices
Stay aligned with evolving global payroll regulations and BDO policies

Operational Excellence & Transformation
Dri

📌 Associate Director-Global Payroll-Pune
🏢 BDO India
📍 Pune