Job DetailsJob Location: Pune - Pune, Maharashtra 00000CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a team-oriented and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. So, what are we looking for? We are looking for an Care Team Specialist for our Pune location whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Our Inside Customer Care Team Specialists are sharp, organized,



and friendly administrative professionals who work with our sales, technical, and accounting staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic about speaking with our customers. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done. What are your responsibilities? These responsibilities will give you an idea, but not a full picture of what you will do as a Customer Care Team Specialist as we work to embrace and capitalize on our employees’ strengths: Consult with customers to understand their challenges and objectives to fully understand service needs Acts as the liaison between customers and internal teams, ensuring the client’s requir

📌 Care Team Specialist (Pune)
🏢 Cti Global Resources Private
📍 Pune