Summary

We are looking for a result-oriented Immigration Consultant – Sales to handle prospective clients, understand their immigration requirements, recommend suitable services, and convert qualified leads into clients.

The role requires strong communication and counselling skills, commercial awareness, follow-up discipline, and the ability to achieve monthly sales targets while maintaining professionalism and compliance with company policies.

Key Responsibilities

- Handle leads received through calls, WhatsApp, website enquiries, social media, referrals, and walk-ins.
- Contact prospective clients promptly and understand their education, work experience, language ability, financial background, and immigration objectives.
- Conduct initial client assessments and identify potentially suitable immigration pathways/services based on the information provided.
- Explain immigration programs, eligibility requirements, procedures, timelines, documentation, and professional service charges clearly to prospective clients.
- Convert qualified leads into paid clients by effectively presenting the value of the company’s services.
- Follow up with prospective clients through calls, WhatsApp, email, and other approved communication channels.
- Maintain regular follow-ups with leads until conversion or closure.
- Handle client objections relating to eligibility, fees, timelines, documentation, and service terms.
- Achieve assigned monthly and quarterly sales targets.
- Maintain accurate lead, follow-up, conversion, and payment records in the CRM or other designated system.
- Coordinate with the immigration processing team after client onboarding to ensure proper handover of the case.




- Ensure that commitments made to clients during the sales process are accurate, documented, and aligned with company policies.
- Maintain confidentiality of client information and company data.
- Stay updated on relevant immigration programs, policy changes, and service offerings to communicate accurate information to clients.
- Participate in sales meetings, training sessions, campaigns, seminars, and promotional activities when required.
- Maintain professional relationships with existing and prospective clients.
- Escalate complex or technical immigration matters to the appropriate senior consultant or licensed professional where required.
- Perform any other sales or client-related responsibilities assigned by management.

Key Performance Indicators (KPIs)

Performance will primarily be evaluated on:
- Monthly sales/revenue target achievement.
- Lead-to-consultation conversion rate.
- Consultation-to-client conversion rate.
- Number and value of new client conversions.
- Follow-up effectiveness and lead response time.
- Payment collection and onboarding completion.
- CRM/data accuracy and follow-up discipline.
- Client handling and service quality.
- Compliance with company policies and approved communication standards.

Required Skills & Competencies




- Excellent verbal and written communication skills.
- Strong sales, negotiation, and objection-handling skills.
- Valuable counselling and client relationship management abilities.
- Target-oriented and commercially driven approach.
- Robust follow-up and lead management skills.
- Ability to explain complex information in a simple and convincing manner.
- Good interpersonal and presentation skills.
- Ability to work under pressure and meet deadlines/targets.
- Basic computer and CRM proficiency.
- Professional telephone and WhatsApp communication etiquette.
- Strong attention to detail and documentation discipline.

Qualifications & Experience
- Graduate degree in any discipline preferred.
- 1–3 years of experience in sales, immigration consultancy, education consultancy, travel, visa services, or a related client-facing industry preferred.
- Candidates with strong sales experience in other service industries may also be considered.
- Prior experience in immigration sales/consultancy will be an advantage.

Important Expectations

- This is a sales-oriented position and requires consistent achievement of assigned targets.
- The candidate must be comfortable making a high volume of calls and conducting regular follow-ups.
- The candidate must not make false promises, guarantee visa/immigration outcomes, or provide information beyond their authority.
- All client communication must remain professional, accurate, and consistent with company-approved policies and procedures.
- The candidate is expected to maintain punctuality, discipline, confidentiality, and professional conduct at all times.

📌 Immigration Consultant - Sales (New Delhi)
🏢 Peerless Immigration Services
📍 New Delhi