Role Description
- Provide L2 operational support for IAM and PAM environments.
- Administer, monitor, and troubleshoot privileged access management platforms and access management services.
- Manage privileged access to enterprise servers, applications, and infrastructure systems.
- Perform privileged account lifecycle management, including onboarding, modification, and deprovisioning.
- Support Secure Remote Access solutions and troubleshoot user access and connectivity issues.
- Configure and maintain access controls based on RBAC requirements and approved access models.
- Investigate and resolve authentication, authorization, and privileged access-related incidents.
- Monitor access activities and support governance, compliance, and access review processes.
- Collaborate with Infrastructure, Security, Network, Cloud, and Application teams to resolve access-related issues.
- Handle incidents, service requests, and change activities in accordance with ITSM processes.
- Participate in critical incident troubleshooting and resolution activities.
- Maintain operational documentation, SOPs, runbooks, and knowledge articles.
- Support audit activities and ensure adherence to security and access control policies.
- Coordinate with advanced support teams and vendors for escalations and issue resolution.
- Identify opportunities to improve operational efficiency and automate access management processes.
Required Skills
Proficient
- IAM
- PAM
Intermediate
- Secure Remote Access
- RBAC
Why Join UST UST partners with global enterprises to deliver technology-led solutions and digital transformation initiatives. At UST, you will work on cutting-edge technologies, collaborate with global teams, and contribute to impactful enterprise programs while benefiting from continuous learning, professional development, and career growth opportunities.
Skills
IAM, PAM, Secure Remote Access, RBAC
📌 IAM & PAMEngineer (Chennai)
🏢 UST
📍 Chennai