Department: HR

Reports to: Head of Operations

Location: Calicut, Kerala, India (On-site)

Type: Full-time

About Eduzone Group For nearly two decades, Eduzone Group has been opening doors to quality, affordable education for ambitious students worldwide. What began in China in 2007 has grown into a global network spanning 9+ countries, with more than 2,000 students placed and 30+ university partnerships built along the way.

From university partnerships and student recruitment to academic pathways and off-campus program delivery, we guide students through every step of their journey, from choosing the right course and securing scholarships to visa processing, arrival, and settling in on campus.

As we continue to grow, we’re building the team and systems to match our ambition.

The Role

We’re hiring an HR Generalist to build and lead the people function as Eduzone scales.

The role will own recruitment across our growing organization while establishing the HR systems, processes, and practices that support employees throughout their lifecycle, from hiring and onboarding to performance, development, and retention.

This is a hands-on role for someone who can operate independently, build structure where it doesn’t yet exist, and use HR data and technology to help leadership make better workforce decisions.

Key Responsibilities

Talent Acquisition & Recruitment

Own end-to-end recruitment for open roles, including sourcing, screening, interview coordination, reference checks, and offer management

Work with the Head of Operations and department heads to translate role requirements into clear job descriptions, interview processes, and scorecards

Build and maintain a repeatable hiring pipeline for ongoing recruitment needs

Develop effective sourcing strategies across relevant channels and talent pools

Track recruitment metrics and continuously improve hiring effectiveness

Maintain a robust candidate experience throughout the recruitment process

People Operations & Onboarding

Design and manage the employee lifecycle covering recruitment, onboarding, probation, performance reviews, transfers, and exits

Design and run structured 30 -60 -90 day onboarding plans for new hires

Establish and maintain HR policies, processes, documentation, and employee records

Continuously identify opportunities to simplify, standardize,



and improve HR processes

Assist in evaluating and implementing HRIS, ATS, attendance, payroll, and other HR technology as needed

Workforce Planning & People Analytics

Maintain the organizational structure and headcount plan across departments

Work with department heads to identify current and future workforce requirements

Track headcount, hiring pipeline, attrition, attendance, leave, and other key workforce metrics

Build regular HR reports and dashboards to give leadership visibility into workforce trends and people-related costs

Use workforce data to identify gaps, bottlenecks, retention risks, and opportunities for improvement

Support management in making data-informed decisions around hiring, team structure, and workforce capacity

Employee Relations, Payroll & Compliance

Act as the primary point of contact for employee concerns, grievances, and people-related matters

Handle employee relations issues fairly, consistently, and confidentially

Coordinate monthly payroll inputs including attendance, leave, incentives, deductions, and employee changes, working closely with Finance to process payroll

Maintain working knowledge of applicable employment and labour laws, and flag compliance considerations to leadership and Finance as needed

Develop and maintain HR policies covering areas such as attendance, leave, conduct, grievance handling, and employee separation

Performance, Development & Engagement

Design and implement a structured performance management framework covering goal setting, probation reviews, regular feedback, performance reviews, and improvement plans

Work with department heads to establish clear roles, responsibilities, KPIs, and performance expectations

Identify training and development needs across teams and support relevant initiatives

Develop practical employee engagement and retention initiatives based on employee feedback and workforce insights

Requirements





Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field required; Master’s degree preferred

2+ years of experience in HR, recruitment, talent acquisition, or people operations, with demonstrated ownership of end-to-end HR processes

Experience working in a growing small or mid-size organization is strongly preferred

Proven ability to independently manage recruitment and core HR operations with minimal supervision

Strong understanding of employee lifecycle processes and HR policies, with working knowledge of applicable employment and labour laws

Comfortable building processes and systems from the ground up rather than simply maintaining existing ones

Strong analytical and organizational skills, with the ability to work with HR data, reports, spreadsheets, and dashboards

Comfortable working with HRIS, ATS, attendance, payroll, and other HR technology

Strong communication and interpersonal skills in English and Malayalam

Based in or willing to relocate to Calicut, Kerala

Nice to Have

Experience hiring for sales, admissions, education, or other target-driven roles

Experience in the education, international education, or student services sector

Experience building HR dashboards, reports, or people analytics

HR certification such as SHRM-CP, PHR, or equivalent

Experience working in a startup or rapidly growing organization

Experience helping a company professionalize and scale its people processes

What We’re Looking For

We’re looking for someone who is:

Hands-on: Willing to execute personally while the team is growing A builder: Can create practical processes and systems from scratch

Business-minded: Understands how people decisions affect growth, productivity, and organizational performance

Data-oriented: Comfortable using data to identify problems and support decisions

Highly organized: Can bring structure to a fast-moving, multi-department environment

People-focused: Builds trust while maintaining fairness, professionalism, and confidentiality

- Independent: Can identify what needs to be done and move it forward without waiting for detailed instructions

Ultimately, we need someone who can help Eduzone build a professional, scalable people function rather than simply administer an existing one.

📌 Human Resources Generalist (Kozhikode)
🏢 Eduzone Group
📍 Kozhikode