Job Title: HR Manager – Exclusive Brand Outlets (EBOs)

Location: Chennai

Department: Human Resources

Reports To: VP – HR

Role Purpose

The HR Manager – EBOs will be responsible for managing end-to-end HR operations for approximately 100 Exclusive Brand Outlets across Southern &

- Eastern India. This role focuses on recruitment, statutory compliance, employee relations, learning & development, and driving motivation and retention initiatives for store-level staff, ensuring alignment with the company’s business objectives and retail growth plans.

Key Responsibilities

1.

Talent

Acquisition &

- Onboarding

● Plan and execute recruitment strategies for store-level positions (Store Managers, Sales

Associates, Visual Merchandisers, cluster managers etc.).

● Build a pipeline of talent through job portals, campus tie-ups, and local recruitment channels.

● Ensure smooth onboarding, induction, and cultural integration of new hires.

2.

Statutory

Compliance &

- HR Policies

● Ensure compliance with all applicable labor laws, Shops &

- Establishments Acts, and other statutory requirements in respective states.

● Coordinate with legal and compliance teams for timely filing of statutory returns.

● Conduct periodic audits at stores to ensure adherence to HR policies.

3.

Employee

Relations &

- Engagement

● Act as a point of contact for store employees for grievance redressal and conflict resolution.

● Conduct regular store visits to assess employee morale and workplace culture.

● Drive employee engagement programs, celebrations, and recognition initiatives to boost motivation.

- Learning &




- Development

● Identify training needs in collaboration with Store Managers and Operations Team.

● Plan and implement product knowledge sessions, soft skills workshops, and customer service training.

● Monitor post-training effectiveness and ensure continuous skill enhancement.

- Motivation &
- Retention

● Design and implement incentive schemes, recognition programs, and career progression plans.

● Analyze attrition data and implement retention strategies.

● Foster a positive work setting that encourages loyalty and performance.

- HR Operations &
- Reporting

● Maintain accurate employee records in HRMS.

● Prepare periodic HR dashboards on recruitment, attrition, compliance, and engagement activities.

● Liaise with payroll teams for accurate salary processing and incentives payout.

Key Skills &

Competencies

● Strong interpersonal and communication skills.

● In-depth knowledge of labor laws and retail HR practices.

● Ability to manage multiple priorities across a geographically dispersed workforce.

● Problem-solving, conflict resolution, and decision-making skills.

● Proficiency in MS Office and HRMS tools.

Qualifications &

Experience

● Education: MBA / PGDM in Human Resources or related field.

● Experience: 7–10 years in HR, preferably in the retail industry, with multi-store HR management exposure.

● Language Skills: Proficiency in English, Tamil and Hindi.

Travel Requirement

● Frequent travel to stores across Southern &

- Eastern India for recruitment, training, and employee engagement activities.

📌 HR Manager : Retail (Chennai)
🏢 Headsup Corporation
📍 Chennai