Senior Sales Head

E-Commerce & Quick Commerce Division

EXPRESSION OF JOY

Department:

E-Commerce & Quick Commerce

Reports To:

Chief Executive Officer / COO

Location:

India (Pan-India Scope)

Employment:

Full-Time | Senior Leadership

Experience:

10–15 Years (5+ in E-comm/Q-comm)

Industry:

Luxury Gifting / Lifestyle / FMCG

ABOUT IZZHAAR

Izzhaar — Expression of Joy — is a premium gifting brand dedicated to crafting extraordinary gifting experiences that celebrate relationships, milestones, and moments of joy. With a curated portfolio of luxury gift collections designed for corporate, personal, and festive occasions, Izzhaar stands at the intersection of artistry, elegance, and heartfelt emotion.

As part of our ambitious growth strategy, we are establishing a dedicated E-Commerce and Quick Commerce division to expand our reach across India's fastest-growing digital commerce platforms and deliver the Izzhaar experience to every doorstep.

ROLE OVERVIEW The Senior Sales Head – E-Commerce & Quick Commerce will be the cornerstone of Izzhaar's digital commerce expansion. This is a high-impact leadership role responsible for conceptualizing, building, and scaling the end-to-end ecommerce and quick commerce business from the ground up. The incumbent will own P&L;, platform strategy, team building, and brand positioning across all major digital sales channels, ensuring Izzhaar occupies a dominant position in the premium gifting space online.

KEY RESPONSIBILITIES

1. Division Setup & Strategic Leadership

- Design and establish Izzhaar's full-scale E-Commerce and Quick Commerce division from inception, including SOPs, org structure, tech stack, and operational frameworks.
- Define the 3-year digital commerce roadmap aligned with Izzhaar's brand vision and premium positioning.
- Build and lead a high-performing team across sales, operations, content, and platform management functions.

2. Platform & Channel Management

- Drive end-to-end operations and revenue growth across platforms:

◦ E-Commerce: Amazon, Flipkart, Myntra, Nykaa, Tata Cliq Luxury, Brand Website (D2C)

◦ Quick Commerce: Blinkit, Zepto, Swiggy Instamart, BigBasket Now

◦ B2B Digital: Corporate gifting portals and bulk order channels

- Negotiate, onboard, and manage strategic seller/vendor/logistics partnerships.
- Lead catalog management, listing optimization (SEO/A+ content), and platform-specific promotional strategies.

3. Revenue & P&L; Ownership





- Own and drive the GMV, revenue, and profitability targets for the digital commerce vertical.
- Build pricing architecture, discount frameworks, and margin management strategies ensuring brand premiumness is maintained.
- Monitor and report weekly/monthly performance metrics (conversion rates, return rates, ROAS, CAC, LTV) and course-correct proactively.

4. Brand & Customer Experience

- Ensure Izzhaar's premium brand identity is consistently reflected across all online touchpoints — product pages, packaging, delivery experience, and post-purchase engagement.
- Collaborate with Marketing for digital campaigns, influencer-driven sales events, and festive season campaigns (Diwali, Eid, Christmas, Valentine's Day, etc.).
- Champion an exceptional customer experience including curated unboxing, customization options, and seamless gifting journeys.

5. Quick Commerce Scale-Up

- Establish Izzhaar's presence on all major quick commerce platforms with a focus on gift-worthy impulse purchase categories.
- Manage dark store onboarding, inventory placement, and hyperlocal marketing strategies.
- Develop gifting bundles and SKU formats specifically optimized for quick commerce shelf positioning and 10-30 minute delivery experience.

6. Analytics, Insights & Innovation

- Leverage data analytics tools (Tableau, Seller Central, platform dashboards) to derive actionable insights on consumer behavior and sales trends.
- Stay ahead of emerging commerce trends — social commerce, live commerce, AI-personalized gifting — and pilot innovative formats for Izzhaar.
- Conduct regular competitive intelligence and benchmarking across luxury and gifting categories.

KEY PERFORMANCE INDICATORS

Platform GMV Growth

New Channel Launch

Seller/Partner Network

Brand Visibility Score

30%+ YoY

4+ channels/year

50+ partners

Top 3 in category

QUALIFICATIONS & EXPERIENCE

Educational Qualification

- MBA or equivalent Postgraduate degree in Marketing, Business Administration, or related field from a reputed institution. (Preferred: IIM, ISB, XLRI or equivalent)





Professional Experience

- 10–15 years of overall experience with a minimum of 5 years in a senior E-Commerce or Quick Commerce leadership role.
- Proven track record of launching and scaling digital commerce businesses in the lifestyle, gifting, beauty, luxury FMCG, or premium consumer goods segment.
- Demonstrated P&L; ownership of INR 20 Cr+ digital business with consistent growth metrics.
- Robust network and existing relationships with key category managers at Amazon, Flipkart, Blinkit, and Zepto.
- Experience leading cross-functional teams (10+ direct/indirect reports) in a quick-paced, entrepreneurial environment.

SKILLS & COMPETENCIES

Core Skills

Leadership & Soft Skills

- Platform Marketplace Management
- Quick Commerce Operations & Dark Store
- D2C / DTC Sales Strategy
- Digital Marketing & Performance Media
- P&L; Management & Financial Acumen
- Supply Chain & Logistics Coordination
- Data Analytics & Insights
- SEO / A+ Content / Listing Optimization
- Strategic Thinking & Vision Setting
- Team Building & People Leadership
- Stakeholder & Partner Management
- Executive Communication & Presentation
- Negotiation & Deal Closing Prowess
- Entrepreneurial Mindset & Ownership
- Change Management
- Consumer Empathy & Brand Sensitivity

WHAT IZZHAAR OFFERS

- Competitive compensation with performance-linked incentives benchmarked against luxury/premium industry standards.
- Stock option / ESOPs participation for senior leadership as business scales.
- Complete ownership of a greenfield division — build your team, define your processes, shape the brand's digital future.
- Access to Izzhaar's exclusive gifting portfolio, artisanal product development insights, and brand story.
- Collaborative, creative, and purpose-driven leadership team with a shared passion for joy and gifting excellence.
- Opportunities to represent Izzhaar at industry forums, luxury retail events, and gifting expos.

HOW TO APPLY

Candidates who are passionate about luxury gifting, digital commerce, and the art of creating joyful experiences are encouraged to apply. Please share your updated CV along with a brief cover note outlining your vision for building Izzhaar's E-Commerce & Quick Commerce division.

Send your application to: [email protected]

Subject line: Application – Senior Sales Head, E-Commerce & Quick Commerce

IZZHAAR — Expression of Joy

📌 Head of Sales (Delhi)
🏢 Izzhaarkaro
📍 Delhi