Company Description The Golkonda Hotel is a business chic hotel located at the foot of Banjara Hills in Hyderabad, close to Hitec City, major business centers, and the Hyderabad International Airport. It is moments away from key commercial, shopping, and entertainment hubs, making it convenient for both business and leisure travelers. The hotel features 141 tastefully appointed guest rooms, suites, and Klub floor accommodations, designed in a contemporary style with extensive use of glass, wood, and steel.

Guests enjoy a distinctive level of luxury, comfort, and value for money, supported by attentive staff focused on delivering impeccable service. Each stay is designed to be an enjoyable experience with a strong emphasis on guest satisfaction and personalized care.

Role Description The Front Office Manager is a full-time, on-site role based at The Golkonda Hotel in Hyderabad. This role oversees daily front office operations, including managing the reception team, supervising check-in and check-out processes, and ensuring smooth guest arrivals and departures.

The Front Office

Manager monitors room allocations, handles guest inquiries and complaints, and coordinates with housekeeping and other departments to enhance guest experience.



This role is responsible for maintaining high standards of customer service, optimizing front office procedures, and ensuring accurate billing and reservations. The position also involves training front office staff, implementing service standards, and reporting operational performance to hotel management.

Qualifications

- Robust front office and customer service skills, with a focus on customer satisfaction.
- Proficiency in office administration and front desk operations, including reservations and billing systems.
- Excellent communication skills for interacting with guests, team members, and management.
- Experience in hotel or hospitality management, preferably in a supervisory or managerial front office role.
- Ability to lead and motivate teams, manage shift schedules, and handle high-pressure situations calmly.
- Knowledge of hotel management software and basic financial processes related to front office operations.
- Attention to detail, strong problem-solving skills, and a commitment to service quality and guest care.
- Relevant diploma or degree in Hotel Management, Hospitality, Business Administration, or a related field.

📌 Front Office Manager (Hyderabad)
🏢 THE GOLKONDA HOTEL
📍 Hyderabad