RESPONSIBILITIES

Customer Account Management:

* Ensure timely replies to letters from MDO and Mine Owner for effective
communication and relationship maintenance.
* Drive the creation of washed and reject coal sales orders in SAP to
streamline the sales process.
* Coordinate the generation of transit passes on the Mining online portal for
all dispatches to ensure compliance with regulatory requirements.
* Ensure the generation of E-Way bills for all coal shipments to maintain
regulatory compliance.

Site Visits and Inspection:

* Conduct periodic visits to the coal stockyard, reject coal stock, and railway
siding yard along with customers to oversee operations and address any
concerns.
* Prepare all necessary documents for verification and obtain approval for the
disposal of washery reject coal from relevant authorities.
* Coordinate with MDO for monthly reject stock verification to ensure
compliance with the annual sales plan.
* Coordinate with transporters and vendors for HEMM and truck arrangement for
scheduled dispatches.

Stakeholder Coordination and MIS:





* Coordinate with internal customers daily to fulfill contractual obligations
and meet customer requirements for coal dispatches.
* Ensure the preparation of daily, weekly, and monthly coal dispatch/stock MIS
reports and share them with the Mine Owner and top management for
transparency and decision-making.
* Ensure the reconciliation of billing details related to coal dispatches from
the wharf to maintain accuracy and transparency in financial transactions.
* Ensure timely processing of all vendor bills related to coal dispatch
operations to maintain smooth vendor relations and avoid delays in payments.
* Follow up and ensure all fund transfers from mine owner through the booking
of mining fees expenses in SAP for accurate financial reporting and
compliance.
* Perform any other duties assigned by the manager related to day-to-day
operational issues to ensure smooth functioning of coal sales operations.

Im

📌 Senior Manager (India)
🏢 Adani Group
📍 India