Job Title: Executive Operations

Key Responsibilities:

1.

Sales

Order (SO) Checking: Verify customer sales orders for accuracy, material availability, and alignment with internal processes.

2.

Back Order Review: Monitor and review pending/back orders regularly and take corrective actions to reduce backlog.

3.

Customer Communication: Draft and send emails to customers for order amendments, confirmations, and updates related to material availability or delivery schedules.

4.

Material Stock Transfer Coordination: Coordinate inter-plant or warehouse stock transfers to fulfill urgent or pending customer requirements.

5.

Purchase Team

Follow-Up: Liaise with the purchase team to expedite procurement of materials that are short or urgently required.

- OTIF (On-Time In-Full) Maintenance: Track, maintain,



and improve OTIF performance metrics; ensure customer orders are fulfilled accurately and on schedule.

7.

Schedule Order Management: Maintain and update customer schedule agreements and plan dispatches in line with customer timelines.

8.

Customer Complaint Closure: Investigate and close customer complaints related to material issues, delays, or quality concerns in coordination with relevant departments.

Required Skills & Competencies:

- Robust knowledge of inventory and order management systems (SAP knowledge preferred)
- Effective communication and coordination skills
- Proactive in follow-ups and stakeholder management
- Attention to detail and problem-solving attitude
- Proficiency in MS Excel, Email writing, and ERP tools

📌 Executive (Noida)
🏢 Vashi Integrated
📍 Noida