06 Sep
|
Trigent Software
|
Noida
06 Sep
Trigent Software
Noida
Our ideal candidate is a well-rounded individual with excellent interpersonal and communication skills, as well as proven project coordination skills.
- Working knowledge of Learning Management Systems
- Respond to technical, procedural, or functional questions of how the LMS system works coming from our stakeholder teams, learners, and vendor teams.
- Organize and maintain enablement materials, ensuring accessibility and relevance for different teams.
- Coordinate and send out timely communications to stakeholders on LMS.
- Partner with the ALM team to identify the upcoming features and how those can be implemented for our learners.
- Ability to lead small projects under guidance of a manager.
- Understanding of eLearning authoring tools (like Captivate, Articulate, and Rise etc.) would be an added advantage.
- Support training sessions by managing logistics, scheduling, and ensuring smooth execution.
- Manage new hire onboarding communications and perform all tasks related to new hire onboarding
- Coordinate with stakeholders for any tool's activation for various roles.
- Communicate via newsletters and emails regarding release readiness enablement status
- Publish completion status and drive completion for Mandatory enablement content
- Maintain and manage the Skills Inventory and support the team in launching and maintaining role-based competency program
- Support our Content development teams
- Work with Instructional Designers, Administrators and SMEs to ensure proper setup, course creation, assignment, and system support for content and complex Web-based, and instructor-led training activities.
- Push out the courses to the required audience through Prescriptive rules and tracking the completion.
- Track and analyze key performance metrics to measure the effectiveness of enablement initiatives.
- LMS administrative tasks
- Maintain data integrity rules for the LMS metadata and processes (e.g., course descriptions, course or class changes, and instructors)
- Maintain LMS Administrators' security roles and access levels.
- Maintain consistency with the content getting published and ensure the best of standards.
Skills
- 2-4 years of proficiency with an enterprise LMS like SABA Cloud, Cornerstone, Docebo, Moodle or similar systems.
- Work timings will be M-F between 2PM to 11PM IST at 25a Noida office (Hybrid environment)
- High in emotional intelligence and having a customer service mindset for assisting people and other teams.
Education
Bachelor's degree
- - Any experience with additional cloud based LMS systems,learning content creation tools, LMS integrations and Connect (or other web meetings technologies)
- Excellent consultancy skills to engage with individuals cross-organizationally.
- Ability to work in and coordinate with multicultural and virtual teams.
- Solid verbal communication, listening, writing and presentation skills.
- Ability to work in and coordinate with multicultural and virtual teams.
- Proficient in MS Office - Word, PowerPoint, Excel.
- Experience with excel based reports on learning consumption.
- Project coordination experience
- Prior experience working with distributed, international teams would be preferred.
📌 Enablement Operation Specialist (Noida)
🏢 Trigent Software
📍 Noida