About the Company The Indus Valley is India’s leading healthy kitchenware brand, offering innovative and high-quality cookware designed to promote healthier cooking.

About the Role

We are looking for an E-Commerce Operations Specialist to manage day-to-day marketplace operations, ensure smooth order processing, maintain catalog accuracy, and drive operational excellence across e-commerce platforms.

Responsibilities

- Manage day-to-day operations across Amazon, Flipkart, Myntra, and other marketplaces.
- Ensure accurate product listings, catalog updates, pricing, inventory, and promotions.
- Monitor orders, cancellations, returns, replacements, and customer issues.
- Coordinate with warehouse, logistics, customer support, finance, and marketing teams for smooth operations.
- Monitor inventory levels and coordinate replenishment to avoid stock-outs and excess inventory.
- Manage marketplace dashboards, reports, and operational metrics.
- Identify and resolve listing, pricing, inventory, order, and marketplace-related issues.
- Track sales, inventory, returns, cancellations, and other key operational KPIs.
- Support marketplace launches, promotional events, and campaign execution.




- Maintain regular MIS reports and provide actionable operational insights.
- Ensure marketplace compliance, SLA adherence, and timely resolution of operational escalations.

Qualifications

- 3+ years of experience in E-Commerce / Marketplace Operations.
- Hands-on experience with Amazon, Flipkart, Myntra, or similar marketplaces.
- Strong understanding of order management, catalog management, inventory, returns, and marketplace processes.
- Good knowledge of Excel/Google Sheets and MIS reporting.
- Robust analytical, coordination, and problem-solving skills.
- Ability to manage multiple marketplaces and operational priorities.
- Experience in D2C, FMCG, consumer durables, or consumer brands is preferred.

Required Skills

- Detail-oriented and proactive professional who can independently manage marketplace operations.
- Ability to identify issues quickly and coordinate with internal teams.
- Ensure seamless e-commerce execution.

Preferred Skills

- Experience in D2C, FMCG, consumer durables, or consumer brands.

📌 Ecommerce Specialist (Chennai)
🏢 The Indus Valley
📍 Chennai