E-commerce & Marketplace Manager

Location: [Delhi / Noida / Gurugram]

Employment Type: Full-time

Experience: 2–5 years

Industry: E-commerce / D2C / FMCG / Consumer Brands

About the role

We are looking for a hands-on E-commerce & Marketplace Manager who can take complete ownership of marketplace operations, onboarding, growth and day-to-day management across major e-commerce and quick-commerce platforms.

You will work with multiple consumer brands and be responsible for building and managing their presence across:

- Amazon
- Flipkart
- Blinkit
- Zepto
- Swiggy Instamart
- Other relevant marketplaces and quick-commerce platforms

This is not a purely coordination or account-management role. We are looking for someone who understands the actual backend operations of marketplaces and can independently execute, troubleshoot and grow accounts.

Key Responsibilities

1. Marketplace Onboarding

- Manage end-to-end onboarding of brands and products on Amazon, Flipkart and quick-commerce platforms.
- Handle seller/vendor registration, KYC, GST, brand documentation and platform requirements.
- Coordinate with marketplace teams for approvals and issue resolution.
- Launch new SKUs and ensure products are live and discoverable.

2. Catalog Management

- Create and optimize product listings, titles, descriptions, attributes and keywords.
- Manage product images, variations, pricing and catalog quality.
- Identify and resolve listing errors, suppressed listings and content issues.
- Improve product visibility and conversion through marketplace optimization.

3. Marketplace Operations

- Manage daily operations across marketplace dashboards.
- Monitor orders, inventory, returns, cancellations and account health.
- Track stock availability and coordinate replenishment.
- Resolve marketplace tickets, operational issues and escalations.
- Ensure products remain active and available for purchase.

4.



Quick-Commerce Management

- Manage onboarding and operations across Blinkit, Zepto and Swiggy Instamart.
- Coordinate assortment, pricing, inventory and availability.
- Monitor store-level/product-level availability.
- Identify and resolve out-of-stock and operational issues.
- Coordinate with platform/category teams where required.

5. Sales & Growth

- Monitor marketplace sales and identify growth opportunities.
- Manage promotions, offers, pricing and visibility initiatives.
- Work with the performance marketing team on marketplace advertising.
- Analyze competitors, pricing and product positioning.
- Improve conversion, ranking and overall marketplace performance.

6. Reporting & Analytics

Track and report

- GMV / Revenue
- Orders
- AOV
- Conversion Rate
- ROAS / TACOS
- Product rankings
- Stock-out %
- Returns & cancellations
- Product ratings
- Marketplace profitability
- SKU-level performance

Prepare weekly/monthly performance reports and highlight actionable insights. 7. Process Building

As we are building an e-commerce division, you will also help create:

- Marketplace SOPs
- Onboarding checklists
- Daily/weekly operational checklists
- Reporting formats
- Troubleshooting processes
- Client/account management processes

What We're Looking For

Must Have:

- 2–5 years of hands-on experience managing e-commerce marketplaces.
- Solid practical experience with Amazon Seller Central.
- Experience with Flipkart Seller Hub.




- Experience with one or more quick-commerce platforms such as Blinkit, Zepto or Swiggy Instamart.
- Understanding of marketplace catalog, inventory, pricing, orders and account operations.
- Strong analytical and problem-solving skills.
- Ability to independently manage multiple brands/SKUs.
- Good communication and coordination skills.

Good to Have:

- Experience with D2C/FMCG/consumer brands.
- Marketplace advertising experience.
- Experience with Amazon Ads.
- Experience working with quick-commerce category/vendor teams.
- Experience managing 50+ SKUs.
- Experience working in an agency or managing multiple brands.

Who Should NOT Apply

This role is not suitable if your experience is primarily:

- Social media marketing
- Digital marketing without marketplace operations
- Only product uploading
- Only order processing
- Only Amazon customer support
- Only performance marketing/ads without Seller Central experience

We are looking for someone who has actually managed marketplace accounts from the backend.

What You Will Get

- Opportunity to build and lead an e-commerce marketplace function.
- Exposure to multiple D2C/consumer brands.
- Opportunity to work across both traditional e-commerce and quick-commerce.
- High ownership and responsibility.
- Opportunity to build processes and eventually manage a marketplace team.
- Performance-driven growth opportunities.

How to Apply

Please apply with

1. Your total e-commerce/marketplace experience
2. Platforms you have personally managed
3. Number of SKUs/brands previously handled
4. Your experience with Amazon, Flipkart, Blinkit, Zepto and Instamart
5. Approximate monthly GMV/revenue handled
6. Notice period
7. Current and expected salary

- Important: Please mention specific marketplaces and accounts you have personally managed. Generic digital marketing profiles will not be considered.

📌 E-commerce Marketplace Manager (New Delhi)
🏢 Ganesyx
📍 New Delhi