Technical Competencies Required**:

- Cloud Platforms: Experience with AWS, Azure, and CaaS
- Container Orchestration: Proficiency in Kubernetes and Docker
- CI/CD Tools & Pipelines: Familiarity with Artifactory, version control, and CI/CD pipelines
- Infrastructure as Code: Knowledge of Terraform and CloudFormation
- Monitoring and Observability Tools: Experience with tools like Prometheus, Grafana, and Splunk
- Incident Management: Well-versed in incident management and postmortem processes

L2 Support Responsibilities

- Scope & Responsibilities:
- Provide advanced technical support and complex troubleshooting that requires deeper technical knowledge beyond basic help desk functions.
- System configuration and parameter adjustments.
- Performance analysis and optimization recommendations.
- Address integration issues between systems and applications.
- Configure advanced monitoring and ing systems.
- Escalate incidents when issues exceed standard expertise.

Typical Activities:

- Analyzing application logs, system metrics, and performance data.




- Configuring monitoring dashboards and s.
- Troubleshooting network connectivity and DNS issues.
- Performing database performance tuning and query optimization.
- Configuring and troubleshooting middleware.
- Managing security patches and vulnerability remediation.
- Conducting backup and recovery operations.
- Configuring load balancers and proxies.

Required Skills:

- Deep knowledge of operating systems (Linux/Windows)
- Database administration (MySQL, PostgreSQL, MongoDB)
- Familiarity with web servers and application servers
- Proficiency in networking protocols and troubleshooting
- Scripting languages (Python, Bash, PowerShell)
- Experience with cloud platform services (EC2, RDS, Load Balancers)
- Knowledge of Terraform, Helm charts, Kubernetes, AWS
- Familiarity with Jenkins, GitHub Actions (GHA), and Artifactory.

Skills

aws devops,mongodb,mysql,terraform,splunk,aws,kubernetes,

📌 Devops Engineering (Bengaluru)
🏢 Arminus
📍 Bengaluru