Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
For additional information, visit us at www.wipro.com.
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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- Design, develop, and customize ServiceNow applications and modules
- Configure and maintain workflows, business rules, UI policies, client scripts, and server-side scripts
- Develop and customize ServiceNow forms, lists, and user interfaces
- Implement integrations using REST, SOAP, and MID Server
- Perform ServiceNow platform upgrades, patches, and enhancements
- Troubleshoot and resolve issues related to performance, security, and functionality
- Collaborate with business analysts, administrators, and end users to gather requirements
- Ensure adherence to ServiceNow best practices and coding standards
- Create technical documentation and provide knowledge transfer
- Support testing, deployment, and post-production support activities
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
- Strong experience developing on the ServiceNow platform
- Proficiency in JavaScript, Glide API, HTML, and CSS
- Experience with ServiceNow modules such as:
- ITSM (Incident, Problem, Change)
- ITOM, Integrations (preferred but not mandatory)
- Hands-on experience with ServiceNow scripting (Client Scripts, Business Rules, Script Includes)
- Knowledge of ServiceNow integration methods (REST, SOAP)
- Understanding of Agile/Scrum development methodologies
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Experience with ServiceNow Flow Designer and Integration Hub
- Familiarity with performance analytics and reporting
Soft Skills
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Ability to manage multiple tasks and meet deadlines
- Attention to detail and commitment to quality
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Deliver
No. Performance Parameter Measure 1.
Continuous
Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - SaaS .
Experience: 5-8 Years . Reinvent your world. We are building a contemporary Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
📌 Developer (Pune)
🏢 Wipro
📍 Pune