“This position is open with Bajaj Finance ltd.”Duties and Responsibilities To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
? Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
? Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
? Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
? Ensure adherence to the Code of Conduct.
? Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
? Keeping the write off per cent within risk pricing.
? Control portfolio in terms of bucket flows.
? Handle customer issues escalations.
? Feed back on credit policy based on market conditions.
? Approve waivers on PI as per delegation matrix.
? Ensuring documented feedback and action taken on all cases in soft buckets.
? Manage and put support mechanism for legal / police issues.
? Ensuring audit queries are complied with, ensuring corrective and preventive action.
? Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
? Recruitment of collection officers / area managers.
? Constant evaluation of collection officers/area managersRequired Qualifications and Experience
People Management skills.
? Demonstrated success & achievement orientation.
? Excellent communication skills.
?
Negotiation
Skills
? Robust bias for action & driving results in a high performance environment.
? Demonstrated ability to lead from the front.
? Excellent relationship skills.
? Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
? Exceptionally high motivational levels and needs to be a self starter.
? Working knowledge of computers.
📌 Deputy Area Manager - Debt Management Services - DCC (Pune)
🏢 Bajaj Finance
📍 Pune
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