Location: Bengaluru, Bellandur, in-office

Experience: Graduate in any relevant field

Salary: Rs 3,20,000 Rs 3,50,000 per annum

Variable pay: Rs 25,000 Rs 35,000

Joining bonus: Rs 10,000

Transportation: One-way cab facility up to 15km

We are looking for a dedicated customer service associate to deliver people-focused customer interactions. The primary focus is to drive brand loyalty through exceptional service and digital-first support. This role is ideal for individuals who thrive in a quick-paced environment and are passionate about helping others.

Key Responsibilities

- Provide exceptional support to ensure high levels of customer satisfaction.
- Address customer inquiries and resolve issues across various digital and voice channels.
- Execute technical support tasks and troubleshoot basic user problems.




- Apply analytical problem-solving to improve the overall support experience.
- Integrate customer feedback to refine service quality and efficiency.
- Collaborate with dedicated teams to maintain digital trust and safety.
- Manage daily interactions with a focus on revenue generation and brand growth.

Skillset

- Strong interpersonal skills and a natural ability to ensure customer satisfaction.
- Excellent written and verbal communication skills.
- Analytical mindset with the ability to solve problems quickly.
- Adaptability to work in a dynamic, high-pressure environment.
- Bachelor’s degree in a relevant field of study.
- Previous experience in a startup or fast-paced setting is a plus.

📌 Customer Support Executive - Voice Process (Bengaluru)
🏢 Openhire
📍 Bengaluru