We are looking for enthusiastic and customer-focused individuals to join our International Customer Support Process. The role involves handling customer queries, providing effective resolutions, and delivering an excellent customer experience.
Key Responsibilities
- Handle customer queries through an international voice process.
- Provide accurate information and effective solutions to customers.
- Maintain professional communication and ensure a positive customer experience.
- Follow process guidelines and quality standards.
- Maintain accurate customer records and update information in the system.
- Meet defined performance and quality targets.
Eligibility
- Graduates & Undergraduates can apply.
- Freshers & Experienced candidates are welcome.
- Valuable verbal and written communication skills in English.
- Comfortable working in rotational shifts.
- Basic computer knowledge and typing skills.
- Strong customer-handling and problem-solving abilities.
- Candidates must be willing to work from office only.
Job Highlights
- CTC: ₹30,000 – ₹35,000
- 6 Days Working
- Rotational Shifts
- Work From Office
- Location: Mohali / Chandigarh
- Freshers & Experienced – Both Eligible
- Graduates & Undergraduates – Both Eligible