06 Sep
|
Ujjivan Small Finance Bank
|
Pune
06 Sep
Ujjivan Small Finance Bank
Pune
Role & Responsibilities -
- This role is responsible for delivering seamless customer experience; make Ujjivan customers feel as privileged customers of Ujjivan and play an active role in improving customer retention rates.
- Attend Branch walk-in customers; understand their requirements and guide them to fulfill their queries/concerns
- Understand customers requirements and create opportunities to cross sell relevant products/ services
- Implement customers life events management framework at the Branch; ensure adherence to guidelines specified thereof
- The incumbent will work on addressing all customer queries/grievance on time; constantly reduce customer grievances escalated to regional SQ.
Job Locations - Chakala, Koparkhairne, Bhiwandi, Swargate, Morbi, Godhra, Nava Vadaj
Interested Candidates can share their CV's at
[email protected]
📌 Customer Care Representative (Pune)
🏢 Ujjivan Small Finance Bank
📍 Pune