About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the center of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, we’re proud to drive progress for our clients and our communities.

Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging.

We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it easy to bring together great minds to create cutting-edge solutions that make a difference for our clients worldwide

We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.

Who You Are (skills/qualifications):

Education: Bachelor’s degree in Computer Science, Engineering, Information Technology or related field.

How You’ll Succeed (responsibilities):

Requirements Gathering:

- Lead requirement gathering sessions with business, operations, and technology stakeholders to elicit and document complex business, functional, and non-functional requirements for payments initiatives.
- Analyze current and future state processes to ensure requirements are clear, complete, traceable, and suitable for technology implementation.
- Develop high-quality solution requirements artefacts adhering to CIBC’s EDF methodology, including functional solution requirements, non-functional requirements, use cases, user stories, and data mapping documents.
- Clarify scope, assumptions, dependencies, and constraints to support efficient project execution and reduce delivery risk.

Solution Design:

- Collaborate with Business, Operations, Vendor Product SMEs, Quality Engineering, developers, and architects to design solutions aligned with business objectives and technical standards.
- Review, and validate solution design documentation to ensure completeness, quality, and alignment with approved scope and requirements.




- Provide business analysis expertise to support payment application product upgrades, SWIFT regulatory releases, and Payments Canada-driven initiatives.
- Evaluate impacts of changes across payment processes, systems, and integrations to support effective implementation planning.

Stakeholder Management and Delivery Support:

- Build and maintain strong relationships with business and technology partners to support effective communication, decision-making, and delivery outcomes.
- Serve as a primary point of contact between business and technology stakeholders for requirements clarification, issue resolution, and delivery coordination.
- Provide regular status updates, risks, issues, and dependency insights to project managers and leadership to support informed decision-making.
- Coordinate with peer technology groups to ensure seamless delivery of changes across dependent systems and teams.

Testing and Quality Enablement:

- Support Quality Engineers on SWIFT payments and ISO 20022 requirements to address knowledge gaps and improve testing effectiveness.
- Review test scenarios, test cases, test results, and other testing artefacts prior to and during test execution phases to ensure coverage and quality.
- Participate in SIT and UAT support activities, including validation of business scenarios and analysis of defects and gaps.
- Contribute to defect triage discussions and recommend workarounds to support Operations teams in payment processing and settlement activities.

Compliance and Risk Management:

- Ensure requirements, solutions, and processes align with AML, sanctions screening, and applicable regulatory requirements.
- Incorporate regulatory, operational, and control considerations into analysis and solution definition for payments initiatives.
- Support delivery of changes mandated by SWIFT and/or Payments Canada while maintaining adherence to enterprise standards and governance expectations.
- Identify risks, control gaps, and compliance impacts early in the delivery lifecycle to support effective mitigation.

Continuous Improvement:

- Identify and implement process enhancements to improve the efficiency and effectiveness of product and platform services.
- Recommend changes to business analysis practices, delivery processes, and documentation standards to enhance quality and consistency.
- Stay current on industry best practices, regulatory updates, and developments in the payments landscape to inform solution design and delivery.
- Contribute subject matter expertise to improve team capability, delivery maturity, and business outcomes.

CROSS-FUNCTIONAL RELATIONSHIPS:

- This job works closely with Payments Business and Operations teams to elicit requirements, clarify process impacts, and validate business outcomes.
- This job collaborates with project managers to provide status updates, requirement insights, risk assessments, and delivery support.
- This job partners with developers, architects, and peer technology groups to translate requirements into effective technology solutions and ensure seamless implementation.
- This job interacts with Vendor Product SMEs to understand product capabilities, regulatory changes,



and implementation considerations.
- This job supports Quality Engineering teams by providing subject matter expertise, reviewing testing artefacts, and helping resolve requirement gaps and defects.
- This job engages with leadership to communicate progress, issues, dependencies, and recommendations related to payments initiatives.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

AUTHORITIES/DECISION RIGHTS:

- As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

JOB DIMENSIONS:

- Supports payment application product upgrades and regulatory initiatives across Enterprise Payments Technology.
- Provides specialized business analysis expertise for SWIFT payments, ISO 20022, RTGS, and wire payments initiatives.
- Acts as a primary liaison between Business, Operations, Quality Engineering, and Technology partners for assigned projects and enhancements.
- Contributes to delivery of regulatory and operational changes mandated by SWIFT and/or Payments Canada.
- Provides advisory and support services through requirements analysis, solution documentation, test support, defect triage, and process improvement.

Experience: 7+ years of experience

- 7+ years of experience as a Business Analyst/Consultant with strong domain expertise in payments technology.
- Deep knowledge of SWIFT payments, wire payments, RTGS, ISO 20022 implementation, and SWIFT regulatory releases.
- Strong understanding of AML, sanctions screening, and regulatory requirements relevant to payments processing.
- Strong knowledge of requirements management, solution design documentation, use cases, user stories, and data mapping.
- Understanding of payment operations, settlement processes, and defect/workaround management.
- Familiarity with Agile methodologies including Scrum and Kanban, as well as Waterfall delivery approaches.
- Experience supporting testing activities including SIT and UAT.

Must Have Skills:

- Strong business analysis and problem-solving skills with the ability to translate complex business needs into clear, actionable requirements.
- Strong stakeholder management and interpersonal skills with the ability to build effective working relationships across business and technology teams.
- Excellent verbal and written communication skills, including the ability to facilitate workshops and present updates to leadership.
- Strong analytical, organizational and documentation skills with attention to detail, completeness, and traceability.
- Ability to work independently, lead initiatives, and drive tasks through to completion.
- Ability to guide Quality Engineers on payments concepts, requirement interpretation, and testing expectations.
- Strong review and quality assurance skills for test scenarios, test cases, test results, and related delivery artefacts.
- Ability to participate effectively in defect triage and recommend practical workarounds for operational continuity.

Good to Have:

Good to have banking experience.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.

📌 Consultant - Business Analyst - International Payments-29188] (Hyderabad)
🏢 CIBC India
📍 Hyderabad