Company Description Transasia Papers India Private Limited is a growing player in the paper and packaging sector, serving a diverse client base across multiple industries. The company focuses on delivering reliable, high-quality paper products and solutions that support clients’ operational and branding needs. With Headquarters in New Delhi, Transasia Papers emphasizes strong customer relationships, timely service, and continuous improvement.

Team members collaborate across functions to ensure efficient processes, responsive support, and sustainable business growth.

Role Description This is a full-time, on-site Client Relationship Manager role based in Mumbai.

The Client Relationship

Manager will manage day-to-day interactions with key customers, respond to inquiries, and ensure timely resolution of issues. The role includes understanding client requirements, coordinating with internal teams on orders, deliveries, and service commitments, and monitoring client satisfaction. The person in this role will prepare account updates and reports, support contract renewals, and identify opportunities for upselling or cross-selling. They will also help streamline communication processes,



participate in client meetings, and contribute to continuous improvement of customer experience.

Qualifications

- Strong client relationship management skills, including account management, customer service, and stakeholder communication.
- Ability to coordinate with sales, operations, and logistics teams to ensure smooth order processing and on-time delivery.
- Proficiency in using CRM or customer management tools, along with basic MS Office skills (Excel, Word, PowerPoint).
- Solid analytical and problem-solving abilities, with attention to detail and capability to manage multiple client accounts.
- Clear and professional verbal and written communication skills, with comfort in conducting client meetings and presentations.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field; prior experience in B2B client management is preferred.
- Familiarity with paper, packaging, or manufacturing sectors is an advantage.
- Ability to work on-site in Mumbai, adapt to a quick-paced environment, and collaborate effectively with cross-functional teams.

📌 Client Relationship Manager (Chandigarh)
🏢 Transasia Papers India Private
📍 Chandigarh