Company Description XstreamBay is a technology-focused organization that partners with businesses to transform ideas into scalable and intelligent digital products. Drawing inspiration from full-stack studios like apcupidONE, XstreamBay delivers high-performance web and mobile applications, AI and LLM-powered solutions, and data-driven tools that support informed decision-making. The team combines creative design, robust engineering, and AI innovation to build software that is both reliable and user-friendly.

XstreamBay works with clients ranging from early-stage founders to established enterprises, acting as a long-term technology and solutions partner. The company culture emphasizes collaboration, problem-solving, and building extraordinary digital experiences for clients in the banking and financial services domain.

Role Description The Client Relationship Manager – Banking will oversee and nurture relationships with banking and financial services clients, ensuring high levels of satisfaction and long-term engagement. This full-time, on-site role based in Noida involves acting as the primary point of contact for key accounts, understanding client requirements, and coordinating with internal teams to deliver technology, product, or service solutions aligned with banking operations. The role includes conducting regular review meetings, tracking client performance metrics, identifying opportunities for upselling or cross-selling, and managing client issues from initial report through resolution.

The Client Relationship

Manager will document client feedback, support product demonstrations, assist with onboarding,



and collaborate with business, technical, and support teams to improve service quality. The position also requires maintaining accurate records in CRM tools, preparing client reports, and contributing to process improvements that enhance client experience in the banking vertical.

Qualifications

- Client relationship and account management skills, including stakeholder communication, expectation management, and conflict resolution in a banking or financial services context.
- Business development and consultative skills, with the ability to identify growth opportunities, present value propositions, and support upselling and cross-selling to banking clients.
- Operational and coordination skills, such as managing workflows, collaborating with cross-functional teams, and ensuring timely delivery of services and solutions.
- Analytical and reporting skills, including comfort with data interpretation, performance tracking, and preparing structured client reports and presentations.
- Strong written and verbal communication skills, with the ability to explain technical or product concepts in clear business language.
- Relevant experience in client-facing roles within banking, fintech, or technology services; prior exposure to digital products, SaaS, or financial software is an advantage.
- Ability to work on-site in Noida, manage multiple accounts concurrently, and maintain a client-focused, skilled demeanor.
- Bachelor’s degree in Business, Finance, Management, or a related field; advanced certifications in banking, relationship management, or CRM tools are beneficial.

📌 Client Relationship Manager - Banking (Noida)
🏢 XstreamBay
📍 Noida