Job Title - Client Relations Officer

Job Overview

We are seeking a dedicated and customer-focused Client Relations Officer to join our consultancy team. The ideal candidate will build and nurture long-term relationships with clients, understand and anticipate their needs, and act as a trusted advisor — guiding them toward the right services and ensuring high levels of satisfaction.

The Client

Relations

Officer will be instrumental in converting leads into clients, coordinating internally with our teams to deliver outstanding service, and maintaining accurate records of all client interactions.

Key Responsibilities

1-Build and maintain robust relationships with clients.

2-Understand Client needs and provide suitable solutions and services.

3-Provide clients with information regarding our consultancy services, ensuring they understand the value we offer.

4-Follow up on leads and convert prospects into clients.

5-Coordinate with internal teams to ensure client satisfaction.





6-Maintain accurate records of interactions and sales data.

7- Handle client queries, concerns, and complaints promptly and professionally.

8- Ensure timely communication and regular follow-ups with clients to build trust and loyalty.

9-Identify opportunities for upselling and cross-selling relevant services.

10-Monitor client satisfaction levels and take proactive steps to improve service quality.

Qualifications & Skills

Bachelor’s degree (Business Administration, Marketing, Communications, or related field preferred).

Excellent interpersonal and communication skills (both verbal and written).

What We Offer

· Competitive salary based on experience

· Food and accommodation provided

· Supportive work environment

· Growth and learning opportunities

· Performance-based incentives (if applicable)

Interested one can call or drop your CV - (phone hidden)

📌 Client Relationship Officer (Haryana)
🏢 Skywings Advisors
📍 Haryana