Company Description Swarn Sathi® is a mission-driven organization focused on financial inclusion and democratizing access to credit and investment products for individuals and MSMEs in tier 3, 4 cities and rural markets across “Uttar” and “Poorv” Bharat. The company serves underbanked communities where most people lack access to formal credit and often rely on high-cost informal lending. By using an asset-backed model, Swarn Sathi® aims to provide safer, more transparent financial solutions that protect customers from exploitative practices.

Its 24x7 phygital (physical + digital) approach is designed to deliver credit and investment products with service quality and security comparable to leading national banks. Team members contribute directly to building equitable financial systems for underserved populations.

Role Description The Chief of Staff will work closely with the leadership team to drive strategic initiatives, streamline operations, and ensure effective execution across the organization. This full time, on-site role in Kolkata involves partnering with the founders and senior leaders to translate vision into actionable plans, monitor key projects, and remove operational bottlenecks. The Chief of Staff will coordinate cross-functional teams, prepare briefings and reports, manage leadership meeting agendas, and follow up on decisions to ensure timely implementation.

The role includes supporting organizational planning, aligning stakeholders on priorities, and fostering data-driven decision-making.



The Chief of Staff will also represent leadership in selected internal and external meetings and contribute to building a strong, purpose-driven culture.

Qualifications

- Strategic and operational skills: ability to translate vision into execution, drive strategic projects, and optimize processes across functions.
- Leadership and stakeholder management: experience collaborating with senior leaders, influencing without formal authority, and managing cross-functional teams.
- Analytical and problem-solving skills: strength in data analysis, structured thinking, and using metrics to support decisions and track outcomes.
- Communication and collaboration skills: excellent written and verbal communication, preparation of reports and presentations, and strong interpersonal skills.
- Planning and organization: proficiency in project management, prioritization, and managing multiple initiatives in a fast-paced environment.
- Background and experience: prior experience in a leadership support role (e.g., Chief of Staff, strategy, consulting, or program management) is highly beneficial.
- Domain understanding: familiarity with financial services, fintech, or inclusive finance, especially in underbanked or rural markets, is an advantage.
- Education: bachelor’s or master’s degree in business, economics, finance, public policy, or a related field, or equivalent practical experience.
- Work style: high integrity, commitment to social impact, willingness to work on-site in Kolkata, and readiness to engage both

📌 Chief of Staff (Kolkata)
🏢 Swarn Sathi®
📍 Kolkata