06 Sep
|
Team Synergein Global Solutions
|
India
06 Sep
Team Synergein Global Solutions
India
Company Description Team Synergein Global Solutions provides a range of customer service solutions, from traditional support operations to automated contact services. The company delivers services across multiple channels, including chat, email, forms, and social media, with a strong focus on customer obsession and client satisfaction. In fast-changing business environments, Team Synergein remains agile and flexible to adapt to evolving customer preferences.
Clients value the company’s start-up culture, collaborative mindset, and commitment to creating outstanding customer experiences.
Role Description This full-time remote Business Development Executive role focuses on identifying and developing new business opportunities that align with client needs and company goals. Day-to-day responsibilities include prospecting and lead generation, conducting outreach via calls, emails, and digital channels, and qualifying potential clients. The role involves building and maintaining strong relationships with key accounts, preparing proposals and presentations, and collaborating with internal teams to ensure smooth onboarding and ongoing client satisfaction.
The Business Development
Executive will track sales activities, maintain accurate records in CRM tools, and provide regular updates and insights on market trends to support strategic growth initiatives.
Qualifications
- Solid new business development and lead generation skills, with the ability to identify and pursue high-potential opportunities.
- Solid understanding of business principles and market dynamics, with a focus on customer service and contact center solutions.
- Excellent communication skills, including clear verbal and written communication, active listening, and professional presentation abilities.
- Experience in account management, with a proven ability to build long-term client relationships and manage client expectations.
- Prior experience in sales, business development, or customer service in BPO, SaaS, or related industries is beneficial.
- Comfort working in a remote environment, with strong self-management, time management, and collaboration skills.
- Proficiency with CRM platforms and basic productivity tools (e.g., spreadsheets, presentation software, email platforms).
📌 Business Development Executive (India)
🏢 Team Synergein Global Solutions
📍 India