About the RoleWe are looking for an energetic and result-oriented Business Development Associate to drive customer acquisition and business growth for our international logistics services. The candidate will be responsible for generating and following up with leads, conducting warm calls, onboarding channel/overseas agents, and keeping the company updated with current market rates and competitor pricing.

Key Responsibilities

- Generate new B2B and B2C leads through various channels, including databases, online platforms, referrals, social media, marketplaces, and business networks.
- Make warm calls and follow-ups with potential customers to understand their international shipping requirements.
- Maintain regular communication with leads and convert qualified prospects into paying customers.
- Understand customer requirements such as international courier, commercial shipments, import/export, relocation, e-commerce shipments, and cargo requirements.
- Prepare and share suitable quotations based on customer requirements.
- Negotiate with customers and close deals while maintaining healthy margins for the company.
- Build and maintain strong relationships with existing customers to generate repeat business and referrals.
- Identify and approach international logistics agents, freight forwarders, courier partners, and local agents for business partnerships.
- Onboard new agents and coordinate with them for shipment requirements, rates, service areas, and operational support.
- Develop and maintain a strong network of reliable logistics partners in different countries.
- Regularly collect and compare market quotes/rates from agents, courier companies, freight forwarders, and competitors.
- Monitor international shipping rates, service availability, transit times, surcharges, and market trends.
- Share updated market pricing with the management/sales team to help prepare competitive quotations.
- Maintain accurate records of leads, calls, follow-ups, quotations, conversions, and agent information.




- Achieve assigned monthly sales, revenue, lead-conversion, and agent-onboarding targets.
- Coordinate with operations and billing teams to ensure smooth execution of confirmed shipments.
- Follow up on pending quotations and inactive leads to maximize conversion opportunities.
- Identify new markets, customer segments, and business opportunities for international logistics services.

Required Skills & Qualifications
- Minimum 2 years of experience in Business Development, Sales, or B2B Sales.
- Experience in international courier, logistics, freight forwarding, shipping, cargo, or related industries will be preferred.
- Robust communication and interpersonal skills.
- Confident in making warm calls and handling customer conversations.
- Strong lead-generation and follow-up skills.
- Valuable negotiation and convincing abilities.
- Ability to build and maintain relationships with customers and business partners.
- Good understanding of quotations, market rates, and commercial negotiations.
- Strong target-oriented and result-driven approach.
- Comfortable working with Excel/Google Sheets, CRM systems, WhatsApp, email, and other sales tools.
- Ability to independently research and identify new customers and logistics partners.
- Good problem-solving and decision-making skills.

Key Performance Indicators (KPIs)
- Number of qualified leads generated.
- Number of warm calls and follow-ups completed.
- Lead-to-customer conversion rate.
- Monthly revenue and shipment bookings.
- Number of new customers onboarded.
- Number of new logistics agents/partners onboarded.
- Market-rate and competitor quote collection.
- Customer retention and repeat business.
- Achievement of monthly and quarterly sales targets.

What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to work in the growing international logistics and courier industry.
- Performance-driven growth opportunities.
- Exposure to international customers and logistics partners.
- Opportunity to build a strong qualified network across different markets.

📌 Business Development Associate (Delhi)
🏢 Winify UK
📍 Delhi