Functional Role: Business Analyst – CRM

Qualification: BCA/ MCA/ B Tech/BE/ MCA/ MTech

Vertical: Application Delivery

Location : Jaipur / Mumbai

Department : IT

Relevant Experience

- 3-7 years of experience in IT preferable in banks.

Competencies

- Experience of Banking (Retail or Commercial)
- Experience in the IT industry with strong background in requirement gathering, documentation, stakeholder management.
- Should understand different integration methodologies.
- Should be able to prepare overall project plan for execution of projects and prioritize based on those with large impact or horizontal level impact.
- Break Complex ideas down into concise and effective requirements.

Review Business User Stories, undertake gap analysis and prepare BRDs/Solution Documents/Approach Documents.

Responsibilities

Job Responsibilities

- Excellent knowledge in architecting, planning, testing, and deploying of any proven CRM solution like Dynamics/CRM Next
- Good working knowledge of implementing, integration, and deployment of such CRM solution




- Experienced in defining technical architecture and software components
- Experience in working to Agile processes
- Able to map business processes to core CRM platform capabilities.
- Positive and constructive
- Solid analytical and organizational skills
- CRM development framework

Additional Responsibilities

Reporting Team

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- Reporting Department:

Educational Qualifications Preferred

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Required Certification/s

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Required Work Experience

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Key Performance Indicators

Required Competencies

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Required Abilities

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- Other

Work Environment Details

Specific requirements

- Travel:
- Vehicle:
- Work Permit

Other Details

- Pay Rate:
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📌 Business Analyst - CRM (Jaipur)
🏢 AU Small Finance Bank
📍 Jaipur