Job Title: IT Support Associate (AV/VC Operations)

Role Objective

We are seeking a proactive and detail-oriented IT

Infrastructure professional to manage Audio-Visual (AV) and Video Conferencing

(VC) operations across Amazon's India sites. You will be responsible for the health of our collaborative spaces, hardware lifecycle management, and ensuring seamless asset movement within STPI/SEZ guidelines.

Key Responsibilities

· AV/VC Maintenance: Conduct daily functionality checks of AV/VC equipment in meeting rooms; troubleshoot and resolve hardware/connectivity issues promptly to ensure zero downtime.

· Hardware Deployment: Lead the installation and replacement of malfunctioning displays, screens, cabling, and specialized AV peripherals.

· Asset Movement & Logistics: Coordinate the physical movement of IT hardware (packing/unpacking/tracking) across floors or buildings. Ensure strict adherence to building protocols, including the use of designated service lifts.

· Inventory & Reconciliation:



Perform bi-weekly audits of AV/VC equipment in rooms and storerooms. Generate comprehensive site reports and ensure all hardware is correctly labeled with site-specific codes.

· Compliance & Documentation: Manage end-to-end documentation for asset transfers, including gate passes, invoices, and

STPI/SEZ compliance paperwork.

Required Skills & Qualifications

· Technical Proficiency: Hands-on experience with VC platforms (Zoom, Chime, Teams) and AV hardware (Crestron, Cisco, Polycom, or similar).

· Logistics Awareness: Understanding of STPI/SEZ movement protocols and asset tracking workflows is highly preferred.

· Physical Capability: Ability to handle hardware deployment tasks, including mounting screens and managing cable infrastructure.

· Communication: Solid reporting skills; ability to collaborate with site managers and lead engineers.

📌 AV/VC Support Engineer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru