- Update WTS each time an account is assigned or completed
- Review all necessary account documents from relevant systems
- Compile and organize relevant audit and claims data into spreadsheet analysis.
- Participate in all applicable training and special unit projects when appropriate

Responsibilities

- Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
- RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.
- Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance
- Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
- Approvers for the purpose of contract related issues, escalated transactions, feedback,



audit and training

Qualifications

- Positive Computer Navigation Skills
- Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
- Accounting knowledge and computing skills
- Keyboard handling skill – 25 wpm with 90% accuracy
- Proficiency in English
- Communication skills – should be able to read, interpret business documents. Good oral/written communication
- Analytical and interpersonal skills
- Data gathering ability/ Eye for detail
- Team work/ Managing Self / Adaptability
- Ability to work successfully in production driven environment
- Ability to work on routine/standardized transactions
- Knowledge about the Insurance / Re-insurance Industry in US
- Knowledge about US Culture

📌 Associate Back Office (Noida)
🏢 EXL
📍 Noida