Description

Key Result Areas

- All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.

- Perform sanction checking of relevant parties in documents.

- Handle Trade Operations.

- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.

- Ad-hoc tasks given by the Team Head

- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.

- No revenue leakage due to miss out in charges collection

- No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

- Managing customers’ expectations, Ideation and working on automation projects

- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues

- Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.

- Audit observations if any, must be closed in an effective and timely manner.

- Ensures efficient processing of transactions,



adherence to service standard and quality services to both internal and external customers.

- Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.

- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.

- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

- Bachelor's Degree
- At least 9-12 years of relevant working experiences in Trade Operations
- Expert level knowledge in Understanding of Trade Ops.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles
- Valuable communication skills, Team Management and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, good analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.

📌 Assistant Manager - Operations.Trade Operations-OT Honk Kong (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru