Job Summary

To Assist in manage the operations of the Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing, and billing, CoE, LM) in ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level

Key Responsibilities

To manage daily operations to achieve service quality by meeting / exceeding service standards and achieving zero defect for Cash Management Operations i.e., Pre-Processing, Processing (Payment and Clearing), Investigation and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM)
To discharge operational duties of the Cash Management Operations i.e., Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM), as instructed by the Manager of the Unit/ Head of Department and ensure that the established service standards are met




Direct staff responsibilities as per current Organization Chart in Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing, and billing, CoE, LM)

Strategy

Manage teams in building a stronger relationship with our clients and customers.
Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network.
To accelerate new generation of leaders.
Manage all initiatives to get more fit and flexible in the way we work.
Focus on proving that we are here for positive

Business

Responsible for leading Country Operations on Strategy, Operating Model, Risk and Controls standards and compliance with regulations, and ensure business processes are aligned with the organization’s strategic goals
Collaborate with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technolog

📌 Senior Manager (Chennai)
🏢 Standard Chartered India
📍 Chennai