Role Overview
As a Client Virtualization Engineer, you will administer, maintain, and optimize virtual desktop platforms across the enterprise. This role incorporates management of Horizon (Omnissa) VDI, Azure Virtual Desktop, Windows 365, and related Microsoft components to ensure a reliable, performant, and secure virtual workspace experience for global users. You will collaborate closely with Endpoint Services, Infrastructure, Security, and Application teams to maintain service stability, manage images, deliver applications, and support user environment configurations.

Responsibilities
• Administer and support virtual desktop environments, including Horizon (Omnissa), Azure Virtual Desktop, Windows 365, session hosts, and associated Microsoft platform components.
• Maintain VDI golden images, base configurations, and application layers aligned with enterprise standards.
• Manage provisioning, patching, and update cycles across virtual desktop platforms.
• Troubleshoot VDI incidents involving connectivity, login performance, FSLogix profile issues, user environments, printing,



application access, and endpoint interactions.
• Assist with FSLogix profile management, policy enforcement, and user setting configuration.
• Monitor system health, capacity, and performance across VDI environments and escalate issues when needed.
• Support application publishing, testing, and deployment within both Horizon and Azure Virtual Desktop environments (including full desktops and remote applications).
• Maintain technical documentation, standard operating procedures, and knowledge articles supporting VDI operations.
• Implement and maintain automation solutions, including power‑saving and load‑optimization configurations across VDI environments.

Key Performance Measures
• Availability and stability of assigned VDI services.
• Incident resolution time for VDI-related support tickets.
• Success rate of image updates, patching, and application deployments.
• Reduction in repea

📌 Client Virtualization Engineer (Pune)
🏢 Allison Transmission
📍 Pune