Company Description El Revgen Healthcare Solutions is dedicated to delivering high-quality services through a team of experienced professionals selected via a rigorous hiring process. The organization emphasizes professionalism, efficiency, and consistent, exceptional results for its clients. Team members are supported in tackling a wide range of healthcare-related challenges with confidence and expertise.

El Revgen promotes a collaborative, growth-focused culture summarized by its motto, “Let’s grow and be successful together.”

Role Description This is a full-time, on-site AR Caller role based in Chennai. The AR Caller will be responsible for contacting insurance companies and other payers to follow up on outstanding medical claims, verifying claim status, and resolving denials or discrepancies. Daily activities include documenting interactions in billing systems, updating claim notes, and escalating complex issues to supervisors or billing specialists as needed.

The role involves working closely with internal teams to ensure timely reimbursement, maintaining accurate records, and meeting performance targets related to collections and follow-up. The AR Caller is expected to adhere to compliance standards, maintain patient confidentiality, and contribute to a professional, results-driven work environment.

Qualifications





- Strong communication and interpersonal skills, including clear telephone etiquette and the ability to engage professionally with insurance representatives and internal stakeholders.
- Basic to intermediate knowledge of medical billing, accounts receivable processes, and healthcare revenue cycle operations.
- Proficiency in using computers and billing software, with the ability to maintain accurate documentation and work with spreadsheets or databases.
- Analytical and problem-solving abilities to interpret explanations of advantages, resolve claim issues, and identify trends in denials or delays.
- Attention to detail and organizational skills to manage multiple claims, prioritize follow-ups, and meet daily and monthly targets.
- Ability to work in a fast-paced, team-oriented environment, with reliability in attendance and adherence to schedules.
- Prior experience in AR calling, medical billing, or healthcare BPO is preferred but not mandatory; fresh graduates with strong communication skills are encouraged to apply.
- Minimum educational qualification: high school diploma or equivalent; a degree in commerce, healthcare administration, or related fields is an advantage.
- Willingness to work in Chennai on-site and adapt to shift timings based on business requirements.

📌 AR caller (Chennai)
🏢 EL Revgen Healthcare Solutions
📍 Chennai