Analyst: Key Responsibilities

- Process and maintain employee benefits data accurately and within timelines.
- Handle benefit plan updates, renewals, and enrollments.
- Verify eligibility and ensure compliance with US benefits regulations (HIPAA, ACA, etc.).
- Perform quality checks, resolve discrepancies, and maintain process documentation.
- Coordinate with internal and client teams for issue resolution.
- Maintain high accuracy and productivity as per SLA and TAT standards.
- Support audits and continuous process improvements.

Required Skills

- 1–3 years of experience in US Employee Benefits or Insurance Operations.
- Strong understanding of group health, dental, vision, life, disability, COBRA, HSA, and FSA.
- Good analytical and problem-solving skills.
- Excellent attention to detail, accuracy, and time management.
- Effective communication and coordination skills.

Senior Analyst: Key Responsibilities

- Manage full-cycle benefits administration for US clients, including medical, dental, vision, life, and disability plans.




- Lead annual open enrollment and ensure accurate processing of all benefit changes.
- Handle COBRA, 401(k), HSA/FSA administration, and compliance requirements.
- Resolve benefit discrepancies and support client or member escalations.
- Train and mentor junior team members, conduct quality reviews, and ensure SOP adherence.
- Ensure compliance with ERISA, HIPAA, ACA, and other applicable US regulations.
- Collaborate with client stakeholders to enhance process quality and operational efficiency.

Required Skills

- 3–6 years of experience in US Employee Perks Operations or Administration.
- Strong understanding of COBRA, 401(k), Open Enrollment, and compliance standards.
- Excellent client communication, issue resolution, and stakeholder management skills.
- High attention to detail, accuracy, and time management.

Strong leadership and mentoring capabilities.

📌 Analyst/ Sr Analyst – US Employee Benefits (Mumbai)
🏢 Trigent Software
📍 Mumbai