About the Role
We are seeking Pharma Services Contracts and Operations Professionals to be a part of our growing team. The chance is for both an individual contributor and an operational line management role focused on commercial process excellence, systems ownership, and team development. Not a sales or delivery position.
The successful candidate will participate in contract preparation/execution, CRM data quality, e-signature workflows, and continuous process improvement across our operations.

About the Role
We are seeking a Commercial Operations Manager to join our growing team. This is an operational leadership role focused on commercial process excellence, systems ownership, and team development.
This is not a sales or delivery position.
The role combines people management, contract governance, and system ownership, ensuring high standards of execution across a global organization.

Key Responsibilities
1. People & Team Management (Owner)
Line manage COE staff responsible for Salesforce data validation and contract execution
Build a high-performance, process-driven team culture




Ensure consistent execution standards across business lines
Plan team capacity aligned with business growth
Support onboarding and development of team members
2. Contract Execution & Governance (Owner)
Own end-to-end contract execution for audits and consulting engagements
Ensure contracts are compliant, accurate, and aligned with scope and pricing
Oversee contract review, approvals, and escalation handling
Maintain consistent global contracting standards
3. Salesforce Data Validation & Enforcement (Owner)
Ensure data quality and order-readiness in Salesforce
Validate scope, pricing, service type, and contractual alignment
Enforce completeness and reject non-compliant submissions
Maintain Salesforce as the single source of truth
4. DocuSign Ownership & System Integration (Owner)
Act as business owner of DocuSign
Manage workflows and system integration with Salesforce
Ensure traceab

📌 Commercial Operations Manager (Hyderabad)
🏢 Rephine
📍 Hyderabad