Job Summary

To lead and manage Employee Relations, Industrial Relations, payroll coordination with the Shared Services Center (SSC), statutory compliance, workplace safety, and employee welfare functions to ensure a productive, compliant, and harmonious work setting. Responsible for grievance management, conflict resolution, labor relations, contract labor compliance, employee insurance programs, vendor management, crisis management, and risk mitigation. Collaborate with the Site HSE team to ensure effective implementation of health and safety programs and compliance with safety standards. Partner with employees, management, contractors, regulatory authorities, and government agencies to foster positive employee relations, maintain statutory compliance, support business continuity, and build solid relationships with external stakeholders while mitigating organizational risks.

Roles & Responsibilities

- Understand, demonstrate, and promote IFFCO's vision, values, ethics, and organizational culture across the business.

- Manage employee relations, grievance handling, disciplinary matters, conflict resolution, and employee communication mechanisms to foster a positive, productive, and harmonious work environment.

- Develop and implement employee engagement initiatives and proactive industrial relations strategies to maintain a stable, union-free workplace and strengthen employee trust and organizational commitment.

- Liaise and maintain effective relationships with government authorities, labor departments, statutory bodies, regulatory agencies, local administration, industry associations, and other external stakeholders on employment, labor, and compliance matters.

- Oversee contract labor administration and ensure compliance with applicable labor laws, contractor regulations, wage provisions, welfare requirements, licenses, registrations, and statutory obligations.

- Coordinate payroll inputs with the Shared Services Center (SSC) and support the administration of payroll, employee benefits, taxation,



Provident Fund (PF), Employee State Insurance (ESI), and other statutory requirements.

- Administer employee insurance programs, including Group Medical Coverage (GMC), Group Personal Accident (GPA), and other employee welfare initiatives.

- Partner with the Site HSE team to ensure compliance with workplace health, safety, environmental, fire safety, emergency preparedness, and employee well-being programs.

- Maintain accurate Industrial Relations records, statutory registers, employee attendance, leave, overtime, manpower data, compliance documentation, and management information system (MIS) reports.

- Ensure effective implementation, communication, and adherence to all HR, employee, industrial relations, and workplace governance policies, procedures, and frameworks across the business unit.

- Conduct monthly and quarterly compliance reviews, monitor statutory compliance trackers, and ensure timely closure of identified observations, gaps, and action items.

- Manage and maintain all statutory, labor, industrial relations, contractor, vendor, and employee-related agreements, licenses, registrations, certifications, renewals, and documentation.

- Identify, assess, and mitigate employee relations, legal, compliance, reputational, and operational risks while supporting business continuity and crisis management initiatives.

- Lead investigations, disciplinary proceedings, domestic inquiries, corrective actions, and preventive measures in accordance with company policies and applicable laws.

- Manage IR-related vendor services, purchase requisitions (PR), purchase orders (PO), service entries, invoice processing,



and monthly provisions to ensure efficient business operations and cost control.

- Support continuous improvement initiatives, operational excellence projects, systems enhancement, and process optimization to strengthen industrial relations effectiveness and organizational performance.

KPIs

- Employee Relations & Grievance Resolution Closure

- Industrial Harmony and Workforce Stability

- Statutory Compliance Adherence

- Contract Labor Compliance

- Payroll Accuracy and Timeliness

- Employee Engagement and Satisfaction
- Workplace Health, Safety and Welfare Performance

- Closure of Audit Findings and Compliance Gaps

- Employee Insurance Administration and Claims Resolution

- Government, Regulatory Authority and Business Stakeholder Relationship Effectiveness

Work Experience Requirement

10-14 years of progressive HR experience with significant exposure to Employee Relations and Industrial Relations.Strong experience in complaince managmeent, grievance handling, disciplinary processes, labor law compliance, and contract labor management.Experience in payroll processing, employee taxation, statutory compliance, and benefits administration.

Proven experience in dealing with labor authorities, contractors, and government agencies.Experience in manufacturing, FMCG, chemicals, food processing, or other labor-intensive industries preferred.Exposure to workplace safety, crisis management, and business continuity planning.

Hands-on experience with SAP HR, SuccessFactors, payroll systems, and HR operations.

Qualification

MBA / PGDM in Human Resources, Personnel Management, Industrial Relations, Labour Welfare, or equivalent from a recognized institution.

Competencies

Business AcumenTalent AcquisitionSuccession Management and Career FrameworkPerformance ManagementRegulatory ComplianceCommunicating effectivelySelf and Team ManagementPlanning & Decision MakingCustomer CentricityOwnership & Result Orientation

📌 AM-Industrial Relations & Compliance (Hyderabad)
🏢 IFFCOTECH Limited FZC
📍 Hyderabad