Job Title: Restaurant Manager
Location: Mumbai
Company: The Quorum
Reports To: F&B; Manager

Position Overview
The Restaurant Manager is responsible for leading the day-to-day operations of the club’s dining spaces, ensuring exceptional service, smooth coordination across departments, and robust team performance. This role focuses on guest satisfaction, team training, service standards, and operational efficiency. The ideal candidate is detail-oriented, people-focused, and thrives in a premium hospitality environment.

Key Responsibilities
1. People & Service Leadership
Lead, train, and supervise the restaurant service team to ensure consistent delivery of high standards
Build a culture of hospitality, professionalism, and accountability on the floor
Conduct regular team briefings, service refreshers, and performance evaluations
Support team morale and resolve conflicts with empathy and discretion
Coordinate closely with culinary and bar teams for seamless guest service

2. Daily Operations
Oversee pre-service checks, table settings, reservation flows, and guest seating plans




Ensure adherence to SOPs for order taking, billing, and guest handling
Monitor cleanliness, ambience, music, and lighting in dining areas
Manage floor presence during peak hours, engaging with guests and resolving concerns in real time
Maintain service logs and feedback records for continuous improvement

3. Guest Experience & Feedback
Ensure personalized and attentive service for members and guests
Handle special requests, dietary preferences, and VIP guests with discretion
Capture and escalate feedback for necessary follow-up or resolution
Collaborate with the Private Hire and Events teams for F&B; service at private hires and club programming

4. Reporting & Compliance
Ensure accurate billing, DSR entries, and reconciliation with POS systems
Adhere to hygiene and safety standards under FSSAI and internal policies

Skills & Qualifications
Degree or diploma in Hospitality Management or related f

📌 Restaurant Manager (Mumbai)
🏢 Q COLLECTIVE
📍 Mumbai